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USER MANUAL
Troubleshooting
If you experience problems with your gas replace, you will nd solutions to the most common
problems below. Please contact the RAIS/ATTIKA or your dealer if you do not nd the solution to the
problem in this section.
The gas fireplace does not ignite, but sparks are generated
Possible causes:
What you can do:
1. The yellow ball valve is closed under the replace.
Solution: Open the ball valve.
2. The gas cylinder is empty.
Solution: Replace the gas cylinder.
3. In the case of natural gas or town gas: Work is underway on the gas supply network.
Solution: Wait for the return of the gas supply or contact your municipality for information.
4. The regulator is closed or defective.
Solution: Open the regulator or replace if defective.
5. Loose connection in the 7-pole connector.
Solution: Inspect the connector and re-connect.
6. The receiver or remote control requires new batteries.
Solution: Replace all four AA batteries at the same time.
7. There is old gas/an odorous substance in the pipe system.
Solution: Set the replace to ignition again. Do this three times and then wait for ve minutes
before trying again.
The following may only be carried out by an an authorised domestic plumbing and gas engineer:
1. Regulator or pipe system has been separated.
Solution: Carry out a bleeding.
2. Magnetic valve is stuck or defective.
Solution: Separate the valve or replace with a new one.
20 - GB
GB
20


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