ActiveSync Problems
Problem
n ActiveSync operation
can not be performed
or connected.
Solution
1 Make sure the ActiveSync cradle/
cable is connected securely.
2 Make sure you have installed the
ActiveSync software within the
Smartphone 2003 companion CD.
3 Make sure you selected
Local USB or Local Serial, as
appropriate, from the Connection
Settings on ActiveSync
Manager menu on your desktop
computer.
4 If you are using the optional serial
cradle/cable, make sure you are
not running another program
which also works with serial port
you selected when installed.
5 If still could work at all, try to
remove the ActiveSync software
from the control panel of your
desktop computer, and then re-
install again.