Manual Qtek 2020 PocketPC Phone (page 179 of 186) (English, Dutch)

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Hardware

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Pocket PC Phone User Manual178

Trouble

shooting

Pocket PC Phone User Manual 179

Troubleshooting

If you encounter any problems with your Pocket PC Phone, consult the following Trouble

Guide. If you are still having problems after reviewing these, contact Technical Support

or your dealer.

Problem

n My Pocket PC Phone keeps

turning itself off.

n My Pocket PC Phone is not

making any sound.

n My Pocket PC Phone does

not vibrate when the phone

rings or alarms occur.

n Screen freezes or no re-

sponse

n Screen is blank.

Solution

Your Pocket PC Phone is designed by default to turn itself

off if not used for 3 minutes. This period can be set up to

5 minutes. Check the auto-off function on the Advanced

tab on Power setting in Chapter 5.

1 Tap at the right corner of title bar to check the

volume status.

2 Check the settings of Sound and Notications on

the Personal tab by tapping → Settings.

1 Tap in the right corner of title bar to check if the

vibrate function is activate.

2 Check the setting of Sound and Notications on

the Personal tab by tapping → Settings.

3 Check the event note in your Calendar to see if the

Reminder has been activated.

Reset your device. See Reset your Pocket PC Phone

and clear memory section in Appendix A.

If your Pocket PC does not respond when you briey

press the Power button, press and hold the button for a

full second. If that does not work :

1 Plug the AC power into the device to charge it.

2 Reset the device. See Reset your Pocket PC Phone

and clear memory section in Appendix A.

Operating Problems

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Qtek 2020 PocketPC Phone Manual

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