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www.Qstarz .com
9
J. Trouble Shooting
Question Answer
Can BT-Q1300ST
be used to
navigate when
travel log is on?
Yes, you can use BT-Q1300ST to navigate when
travel log is on simultaneously.
I lost my software
license key. How
can I apply for a
new one?
If you did not register your product key by an email
account, please email your product serial number
(below the barcode, not FCC ID) to us to get a new
license. But please notice that this key application
is just allowed once. So it’s important to keep the
key in safe.
Can the logged
data be
downloaded
through
Bluetooth?
Actually it’s okay for Q1300ST to download data via
Bluetooth interface. However, since it is not stable
and with lower download performance than that of
USB interface, we don’t officially admit this feature.
My navigation
software does not
support baud rate
115,200. How can I
make it work via
USB interface with
Qstarz GPS?
When Qstarz GPS is connected via USB interface,
the baud rate is fixed and should be set to 115200.
If your software does not support this baud rate,
please connect the device via Bluetooth interface
whose baud rate is changeable.
My Q1300ST
crashed. How can I
make it back to
normal status?
Please leave it until it drains out of battery and
then Q1300ST will be back to normal status.
When I use Travel
Recorder™ to read
log from device, it
appears “No Data
in Device.” Why?
Q1300ST will not log invalid GPS data (GPS with no
fix). So please make sure to log valid GPS data
under open sky environment. If the logger still can
not log, please perform a reset in Travel Recorder™
-> Config GPS or QSports -> Config GPS -> Reset
*Please get Multi-language of e-Quick Guide from the CD Disc attached
9


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