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Help and advice Siesta Flow Owner’s Manual v1.0
8 Help and advice
Help and advice
8.1 Steps to ensure successful connection to your wireless network
Your wireless network needs to be visible, not ‘hidden’, and broadcasting an SSID (network name) in
order for Siesta Flow to detect it. If you’d like to enter your network settings manually and leave your
network configured as ‘hidden’, then follow the instructions on page 28, ‘Manual setup’.
Siesta Flow cannot connect to wireless networks that are access controlled, such as certain office s
networks, without special permissions.
Siesta Flow needs to be positioned within the range of your wireless network, which will be s
reduced if there are brick walls in between the router and the radio. Although Siesta Flow is very
good at picking up wireless networks, the strength of the Wi-Fi signal will vary depending on your
router and surrounding environment. If Siesta Flow fails to find your wireless network, or the signal
drops off, move closer to the router and select another station.
Unless your network is ‘open’ (this is generally not recommended due to the risk of unauthorised s
access), make sure you have your WEP, WPA or WPA2 key to hand. You can find this by logging in
to your router’s settings using a web address (found in the router’s instruction manual) and a user
name and password (sometimes found on the casing of the router itself or by contacting your ISP).
For more information and help go to www.thelounge.com and click ‘Help’
8.2 Steps to ensure successful listening to online audio content
If a station will not play, tell us about the problem at the ‘Talk to us’ page at The Lounge.s
To get the best user experience, register at The Lounge (www.thelounge.com), our online audio s
portal. This allows you to see recommended and popular stations and add more than 10 items to
your list of Favourites.
For more information and help go to www.thelounge.com and click ‘Help’
8.3 Steps to ensure successful media streaming
In order to share your music files with Siesta Flow you need to download and install Flow Server s
from www.thelounge.com (available as a free download when you register) or install Windows
Media Player 11. These programmes share your media files over your wireless network using the
UPnP protocol.
Make sure your PC is switched on or in hibernation. If your media files are stored in a Network s
Attached Storage (NAS) device then your PC does not need to be switched on.
Siesta Flow cannot play files which are restricted by Digital Rights Management (DRM).s
Make sure your music files are saved in a supported file format: MP2, MP3, WMA4, WMA7, s
WMA8, WMA9, AAC (including .m4a) or Real Audio. For more details see Chapter 9, Technical
specifications
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