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Solving problems
Your Bug TOO should behave properly at all times, if it doesn’t do quite what you want check this list of common
ailments and cures. If you still have problems with your Bug TOO, either visit the support section of our website at
www.pure.com or contact us using the details on the back cover of this manual.
My Bug TOO’s not making any noise
Make sure your Bug TOO is plugged in and is switched on as explained on page 10.
Check that the volume level is not set too low, see page 12.
Check that the aerial is connected and you have done an Autotune to find digital radio stations as explained on page 12.
Check that Audio output on the Audio settings menu is not set to Audio out mode (speakers off).
EPG is slow or unavailable
At the time of writing, in the UK, EPG information is provided by some DAB broadcasters on some multiplexes. The
information available and the accuracy of the information is dependant on the broadcaster. EPG information is not
available for FM broadcasts. Depending on which multiplex you are tuned to and how good your reception is it may take
some time for EPG information to be received. Using an SD card can improve general EPG operation as it can be used
to store EPG information from one or more multiplexes and keep it up to date even if the radio is in Standby.
My Bug TOO says ‘No stations available’
Check that your aerial is connected and extended.
Use the Autotune facility to search for stations, see page 12.
Try moving your Bug TOO to find better reception.
My Bug TOO is ‘burbling’
Although DAB is excellent at providing quality audio from very little signal, the quality can suffer if the signal strength
is too low. If that happens, a ‘burbling’ sound can sometimes be heard. Make sure your aerial is fully extended and try
moving your Bug TOO to find better reception.
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