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In low-temperature conditions, objects being observed (background) do, as a rule,
cool down to roughly the same temperature, because of which temperature contrast
is substantially reduced and image quality (detail) is poorer. This is a feature of
thermal imaging devices.
In positive temperature conditions, objects being observed (surroundings and
background) heat up differently because of thermal conductivity, thereby generating
a high temperature contrast. Accordingly, image quality produced by the device will
be higher.
By following the link below you can find answers to the most frequently asked
questions about thermal imaging https://www.pulsar-nv.com/glo/support/faq/79
Environment protection first!
Your appliance contains valuable material which can be recovered or recycled.
Leave it at a local civic waste collection point.
Attention! AXION KEY thermal imagers require a licence when exported outside your country.
Electromagnetic compatibility.
This product complies with the requirements of European standard EN 55032: 2015, Class A.
Caution: Operating this product in a residential area may cause radio interference.
Malfunction
Thermal imager does
not power up.
Does not operate
from external power
source.
Image is unclear, with
vertical lines and
uneven background.
Image is too dark.
Coloured lines
appeared on display
or image has
disappeared.
Poor image quality /
reduced detection
distances.
When used in low
temperature
conditions, image
quality of the
surroundings is
worse than in
positive temperature
conditions.
Low brightness or contrast level set.
The device was exposed to static
electricity during operation.
Possible reason
Battery completely discharged.
USB cable damaged.
External power source discharged.
Calibration required.
Replace USB cable.
Correction
Perform image calibration according to
Section 8 'Operation' of the Instructions.
Adjust brightness or contrast.
After exposure to static electricity, the
device may either reboot automatically,
or require turning off and on again.
Charge external power source (if
necessary).
Charge the battery.
These problems may occur during observation in difficult weather conditions (snow,
rain, fog etc.).
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