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Provision ISR SA-16400SDI Manual

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Digital Video Recorder User Manual
CAUTION
Read this user manual carefully to ensure correct and safe use of your PROVISION-ISR DVR.
The content of this manual could be outdated or incorrect, for any clarification contact PROVISION-ISR support.
This device should be operated only from the type of power source indicated on the marking label. The voltage of the
power must be verified before using.
If you plan not to use the DVR for a long time, shutdown and unplug the power cable.
Do not place this device close to a heat sources (e.g. radiators, heat registers, stoves or other device).
Do not place this device near water. Clean only with a dry cloth
Do not block any ventilation openings and make surethe device is in a ventilated place.
Avoid damaging the HDD, neverunpluga DVR!If the DVR is working, the recordingmust be ended before shutting it down.
Press the“shut down” button from the main menu, and wait for this message: "Now you can unplug the DVR".
This equipment is for indoor use only.
Do not expose the DVR to rain, to high humidity, or to extreme temperature conditions.
In case any solid or liquid get inside the DVR:shut down and unplug the power line and call a qualified technician.
Refer all servicing to qualified service personnel. No any parts repaired by yourself without technical aid or approval.
This manual is suitable for thePROVISION-ISR 4/8/16/32 channel digital video recorders.
All examples and pictures used in this manual are from PROVISION-ISR DVRs.
Digital Video Recorder User Manual
Table of Contents
1 Introduction ........................................................................................................................................................................................................... 1
1.1 DVR Introduction ....................................................................................................................................................................................... 1
2 Hardware Installation ............................................................................................................................................................................................ 4
2.1 Install Hard Drive &DVD Writer ................................................................................................................................................................ 4
2.1.1 Install the Hard Drive (1U and small 1U DVR case) ....................................................................................................................... 4
2.1.2 Install the DVD Writer (1U DVR case) ............................................................................................................................................ 5
2.1.3 Install the DVD Writer (2U DVR case) ............................................................................................................................................ 5
2.1.4 Install the Hard Drive (2U DVR case) ............................................................................................................................................. 6
2.1.5 Install the DVD Writer (2U DVR case) ............................................................................................................................................ 8
2.2Front Panel Descriptions: ............................................................................................................................................................................. 9
2.2.1 Front Panel Description (1U DVR case): ......................................................................................................................................... 9
2.2.2Front Panel Description (small 1U DVR case):............................................................................................................................... 10
2.2.3Front Panel Description (2U DVR case) ......................................................................................................................................... 11
2.3 Rear Panel Descriptions ............................................................................................................................................................................ 13
2.3.1 Rear Panel Description (SA-4100HDX+) ...................................................................................................................................... 13
2.3.2Rear Panel Description (SA-4100HDE+) ........................................................................................................................................ 14
2.3.3 Rear Panel Description (SA-8200N+) ............................................................................................................................................ 15
2.3.4 Rear Panel Description (SA-16400N+) .......................................................................................................................................... 16
2.3.5 Rear Panel Description (SA-16400NE+) ....................................................................................................................................... 17
2.3.6 Rear Panel Description (SA-8200HD+) ......................................................................................................................................... 18
2.3.7 Rear Panel Description (SA-8100SDI) ........................................................................................................................................... 19
2.3.8Rear Panel Description (SA-4025SDI) ............................................................................................................................................ 20
2.3.9Rear Panel Description (SA-4100SDI) ............................................................................................................................................ 21
2.3.10 Rear Panel Description (SA-24600) ............................................................................................................................................. 22
2.3.11Rear Panel Description (SA-32800) .............................................................................................................................................. 23
2.3.12Rear Panel Description (SA-8200D1SDI) ..................................................................................................................................... 24
Digital Video Recorder User Manual
2.3.13 Rear Panel Description (SA-8200SDI) ......................................................................................................................................... 25
2.3.14Rear Panel Description (SA-16200SDI/SA-16400SDI) ................................................................................................................ 26
2.4 Remote Controller ..................................................................................................................................................................................... 27
2.5 Control with Mouse .................................................................................................................................................................................. 30
2.5.1 Connect Mouse............................................................................................................................................................................... 30
2.5.2 Use Mouse ...................................................................................................................................................................................... 30
3 Basic Function Instruction .................................................................................................................................................................................. 31
3.1 Power On/Off ............................................................................................................................................................................................ 31
3.1.1 Power on ........................................................................................................................................................................................ 31
3.1.2 Power off ........................................................................................................................................................................................ 31
3.2 Login ......................................................................................................................................................................................................... 32
3.3 Live preview ............................................................................................................................................................................................. 32
3.3.1 Live playback ................................................................................................................................................................................. 33
4 Main menu setup guide ....................................................................................................................................................................................... 34
4.1 Basic configuration ................................................................................................................................................................................... 35
4.1.1 System ............................................................................................................................................................................................ 35
4.1.2 Time & date .................................................................................................................................................................................... 36
4.1.3 DST ................................................................................................................................................................................................ 37
4.2 Live configuration ..................................................................................................................................................................................... 37
4.2.1 Live ................................................................................................................................................................................................ 37
4.2.2 Main monitor .................................................................................................................................................................................. 38
4.2.3 Spot ................................................................................................................................................................................................ 39
4.2.4 Mask ............................................................................................................................................................................................... 39
4.3 Record configuration ................................................................................................................................................................................. 40
4.3.1 Enable ............................................................................................................................................................................................ 40
4.3.2 Record stream................................................................................................................................................................................. 41
4.3.3 Time ............................................................................................................................................................................................... 41
Digital Video Recorder User Manual
4.3.4 Stamp ............................................................................................................................................................................................. 42
4.3.5 Recycle record ................................................................................................................................................................................ 43
4.3.6 Snap................................................................................................................................................................................................ 43
4.4 Schedule configuration .............................................................................................................................................................................. 43
4.4.1 Schedule ......................................................................................................................................................................................... 43
4.4.2Motion ............................................................................................................................................................................................. 45
4.4.3 Sensor ............................................................................................................................................................................................. 45
4.5 Alarm configuration .................................................................................................................................................................................. 46
4.5.1 Sensor ............................................................................................................................................................................................. 46
4.5.2 Motion ............................................................................................................................................................................................ 48
4.5.3 Video loss ....................................................................................................................................................................................... 50
4.5.4Other alarm ..................................................................................................................................................................................... 51
4.5.5 Alarm out........................................................................................................................................................................................ 52
4.6 Network configuration .............................................................................................................................................................................. 53
4.6.1 Network .......................................................................................................................................................................................... 53
4.6.2 Sub stream ...................................................................................................................................................................................... 54
4.6.3Email ............................................................................................................................................................................................... 55
4.6.4 Other settings ................................................................................................................................................................................. 55
4.7P.T.Z configuration ..................................................................................................................................................................................... 60
4.8 Advanced................................................................................................................................................................................................... 63
4.8.1 Reset ............................................................................................................................................................................................... 64
4.8.2 Import/Export ................................................................................................................................................................................. 64
4.8.3 Block/Allow list ............................................................................................................................................................................. 64
5 Record search & playback and backup ............................................................................................................................................................... 65
5.1 Time search ............................................................................................................................................................................................... 65
5.2 Event search .............................................................................................................................................................................................. 66
5.3 File management ....................................................................................................................................................................................... 67
Digital Video Recorder User Manual
5.4 Image ........................................................................................................................................................................................................ 68
5.5 Backup ...................................................................................................................................................................................................... 68
6 Manage DVR ...................................................................................................................................................................................................... 69
6.1 Check system information ......................................................................................................................................................................... 69
6.1.1 System information ........................................................................................................................................................................ 69
6.1.2 Event information ........................................................................................................................................................................... 69
6.1.3 Log information ............................................................................................................................................................................. 69
6.1.4 Network information ...................................................................................................................................................................... 69
6.1.5 Online information ......................................................................................................................................................................... 69
6.1.6 Recording data ............................................................................................................................................................................... 69
6.2 Manual alarm ............................................................................................................................................................................................ 70
6.3 Disk management ...................................................................................................................................................................................... 70
6.4 Upgrade ..................................................................................................................................................................................................... 70
6.5 Logoff ....................................................................................................................................................................................................... 70
7 Remote Surveillance ........................................................................................................................................................................................... 71
7.1 IE Remote Surveillance ............................................................................................................................................................................. 71
7.1.1 On LAN.......................................................................................................................................................................................... 71
7.1.2 On WAN ......................................................................................................................................................................................... 71
7.2 Remote Surveillance through Macintosh with Safari: ............................................................................................................................... 73
7.2.1 On LAN.......................................................................................................................................................................................... 74
7.2.2 On WAN ......................................................................................................................................................................................... 76
7.3 The remote live preview interface ............................................................................................................................................................. 77
7.4 Remote playback & backup ...................................................................................................................................................................... 80
7.4.1 Remote playback ............................................................................................................................................................................ 80
7.4.2 Remote backup ............................................................................................................................................................................... 86
7.5 Remote System configuration ................................................................................................................................................................... 87
7.6 Remote Management ................................................................................................................................................................................ 88
Digital Video Recorder User Manual
Remote Information Search .................................................................................................................................................................... 88
8 Mobile Surveillance ............................................................................................................................................................................................ 89
8.1 iPhone/iPad app (SuperLivePro for iOS): ................................................................................................................................................. 89
8.2 SuperLivePro 1.0 Manual (for iOS) .......................................................................................................................................................... 90
8.4 Windows Mobile application .................................................................................................................................................................... 96
8.5 Symbian OS application ............................................................................................................................................................................ 97
8.6 BlackBerry OS application installation guide ........................................................................................................................................... 99
8.6.1 Installation instruction for BlackBerry Mobile phone Client ......................................................................................................... 99
8.6.2 BlackBerry OS application guide ................................................................................................................................................. 101
Appendix A Q&A....................................................................................................................................................................................... 105
Appendix B Calculate Recording Capacity ................................................................................................................................................ 111
Appendix C Compatible Devices ............................................................................................................................................................... 112
Appendix D 4CH DVR Specifications ....................................................................................................................................................... 114
Appendix E 8CH DVR Specifications ....................................................................................................................................................... 115
Appendix G 24CH/32CH DVR Specifications .......................................................................................................................................... 117
1
Digital Video Recorder User Manual
1 Introduction
1.1 DVR Introduction
Thesemodel DVRs (Digital Video Recorder) are designed specifically for CCTV system. The device contains highperformance
video processing chips and an embedded Linux system, it utilizes advanced standard technologies, such as H.264 with low bit rate,
Dual stream, SATA interface, VGA output mouse supported, IE browser supported with full remote control, mobile view(by phones)
and more. All those ensure itssuperiorand stable performance. Due to these distinctive characteristics, it is widely used in banks,
telecommunication, transportation, factories, warehouse, irrigation and more.
This manual is for the following DVRs:thesmall1U case DVR: SA-16400N+, SA-8200N+, SA-4100HDE+, SA-4100HDX+, the 1U
case DVRs: SA-16400NE+, SA-16400HD+, SA-8200HD+, SA-8100SDI, SA-4025SDI, SA-4100SDI, SA-24600, and the 2U case
DVRs: SA-32800, SA-8200D1SDI, SA-8200SDI, SA-16200SDI, SA-16400SDI
Main Features
COMPRESSION FORMAT
• Standard H.264 compression with low bit rate and better image quality.
• Supports mixed D1 and CIF resolutions.
• SA-32800 supports D1 on four channels: 1,9,17 and 25 (25 fps).
LIVE SURVEILLANCE
• Supports VGA output (and zoom X4 option).
• Supports HDMI output (not the SA-24600 DVR model)
• Supports channel security by hiding live display.
• Displays the local record state and basic information.
• Supports USB mouse for full control.
RECORD MEDIA
• 1U case and 2U case DVRsupportsinstallation of additional SATA hard drives.
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Digital Video Recorder User Manual
• Supports zoomX4 option during playback.
BACKUP
• SupportsUSB 2.0 devices for backup.
• Supports installation of a built-in SATA DVD writer for backup (not small 1U case DVR).
• Supportssaving recorded files with AVI standard format for a remote computer through internet.
• Supports import/export of definitions/settings.
• Supports E-mail Notification function with (or without) attached snapshot.
RECORD & PLAYBACK
• Record modes: Manual, Schedule, Motion detection and Sensor alarm recording.
• Supports recycle recording after HDD is full.
• Resolution, frame rate and picture quality are adjustable.
• 128MB for every video file packaging.
• Up to 16audio channels.
• Record search mode: time search and event search.
• Supports playback of all camerassimultaneously.
• Supports deleting orprotectingspecified recorded files.
• Supports remote playback in NetworkClientthrough LAN or internet.
ALARM
• 1 or 4 alarm output channels(4 channels in 2U case DVR) and 4, 8, or 16 alarm inputchannels.
• Supports schedule for motion detection and sensor alarm.
• Supports pre-recording and post recording.
• Motion or alarm triggers recording/PTZ predefined control/e-mail notification/buzzer ofpredefined channels.
• Supports linked PTZ preset, auto cruise and track of the corresponding channel.
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Digital Video Recorder User Manual
PTZ CONTROL
• Supportsmultiple PTZ protocols.
• Supports128 PTZ presets and 8 auto cruise tracks.
• Supportsremote PTZ control through internet.
SECURITY
• Usermanagement: log search, system setup, two way audio, file management, disk management, remote login, live view, manual record,
playback, PTZ control and remote live view.
• Supports1 administrator and 63 usernames and linked passwords w/wo associated Mac address.
• Supports event log recording and viewing, unlimited number of events.
• Supports disconnecting online users.
• Supports two-way audio function.
NETWORK
• Supports TCP/IP, DHCP, PPPoE, DDNS protocols.
• Supports IE browser for remote view.
• Supportslimiting the maximum number of online clients (5 users for 4/8 channel DVR and 10 users for 16/32 channel DVR).
• Supports dual stream. Network stream is adjustable independently to fit the network bandwidth and environment.
• Supportssnap picture.
• Supports color adjustment in remote live
• Supports remote timesearch, event search, and channel playback with picture snap.
• Supports remote PTZ control with preset and auto cruise.
• Supports remote full menu setup, changing all the DVR parameters remotely.
• Supports mobile surveillance by smart phones; iPhone,Android, Symbian,WinCEandblackberry.
• SupportsCMS; designated programfor remote management of multiple devices
• For NE/HD series DVR supports IP block/allow list via the internet.
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Digital Video Recorder User Manual
2 Hardware Installation
Notice: Check the unit and the accessories after getting the DVR.
shut down the device and unplug the power line before any new connections to other devices. Don't hot plug in/out
Please note:
Small1U case DVR: SA-16400N+, SA-8200N+, SA-4100HDE+, SA-4100HDX+
1U case DVR: SA-16400NE+, SA-16400HD+, SA-8200HD+, SA-8200SDI, SA-4025SDI, SA-4100SDI, SA-24600
2U case DVR:SA-32800, SA8200D1SDI, SA-8200SDI, SA-16200SDI, SA-16400SDI
2.1 Install Hard Drive &DVD Writer
2.1.1 Install the Hard Drive(1U and small 1U DVR case)
Notice: 1. The 1U and 2U DVR units support multiple SATA hard drives (the small 1U case
DVR supports one hard drive). Please use the hard drive onthe compatible devices
listespecially for security and safe field.
2. Please calculate HDD capacity according to the recording setting. Please refer to
“Appendix B Calculate Recording Capacity”.
Step1: unplug the DVR from the power line, then unscrew and carefully open the top cover
Step2:Connect the HDD power and data cables. Place the HDD on the bottom case as Fig2.1.
Step3:Secure the HDD using the appropriate screws(Fig2.2)
Note: For easeof installment: connect the cables beforefastening the HDD to the bottom plate.
Fig 2.1 HDD placement
Fig 2.2 Securing the HDD
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Digital Video Recorder User Manual
2.1.2 Install the DVD Writer (1U DVR case)
Notice: 1. The DVD writers must be on the compatible devices list.
Please refer to “Appendix C Compatible Devices”
2. This device is only for backup
Step1:unplug from the power line, then unscrew and carefully open the
top cover
Step2:Connect the power and data cables, and then place the DVD writer
on the bottom case as Fig2.3.
Step3:Secure the DVD writer using the appropriate screws (Fig2.4)
2.1.3 Install the DVD Writer(2U DVR case)
Notice: 1. The writers must be on the compatible devices list. Please refer to “Appendix C Compatible Devices”
2. This device is only for backup
Step1:unplug the DVR from the power line, unscrew and Open the top cover
Step2:Connect the HDD power / data cables. Place the DVD writer onto the bottom case as below.
Step3:Secure the DVD writer using the appropriate screws.
Fig 2.1 Connect HDDFig 2.2 Connect the DVD Writer (Besides the HDD)
Fig 2.4 fasten the Writer
Fig 2.3 DVD Writer placement
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Digital Video Recorder User Manual
4.1.3 DST
System configuration=>basic configuration=>DST; refer
to Fig 4-5:
In this interface you can enable daylight saving time, set
the DST time offset, mode, start & end month/week/date.
Reset default setting; click the“default” button and
then“apply” button to save the setting.Pressthe “exit”
button to exit current interface.
Fig 4-5 basic configuration-DST
4.2 Live configuration
The live configuration has four submenus: live, host monitor, Spot and mask.
4.2.1 Live
This option is used tochange camera name, adjust colors: brightness, hue, saturation and contrast.
Step1:System configuration=>live configuration=>live; refer to Fig 4-6:
Note: Clicking on acamera Name will pop up a soft keyboard. Now you can change the camera name.
Step2: if you unmark camera name the name will be hidden.
… 44 …


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