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The rocking lever jams long before
Check if the pad is properly placed in the pad cassette (6). The pad may have moved due to an overly
rash insertion of the pad cassette.
The lower pad must be pressed tightly into the recess when using 2 pads.
Tap the pad so that a small recess develops in its center.
Water escapes from the pad cassette
Check if the pad is properly placed in the pad cassette (6). If the paper edge projects over the edge of
the recess, the sealing during coffee-making is prevented.
Insert asymmetrical pads with their flat side down .
Water under the appliance
The drip pan (8) is full.
Empty the drip pan (8).
The water tank (4) was overfilled.
Only fill the water tank (4) up to the max-mark. After the pump has been switched off, water for the
pressure compensation escapes from the overflow into the water tank (4). If you remove the water
tank for refilling too quickly, the water drips onto the appliance.
Wait several seconds after shutting off the pump, so that the overflow can drip into the tank.
If the water tank (4) is not in the appliance over a longer period, it may be possible that water escapes
from the inlet of the appliance.
The water tank (4) must only be removed briefly for filling and cleaning.
The coffee intensity is insufficient
The more carefully the pads are inserted, the better the coffee will turn out. Please observe the
instructions in the section “Coffee pads”
The coffee becomes stronger, if you set a lower coffee quantity on the control knob (11).
Select a stronger type of coffee.
The coffee is too strong
The coffee becomes less strong, if you set a higher coffee quantity on the control knob (11).
Select a milder type of coffee.
Left and right cups fill unevenly
Minor filling differences cannot be completely prevented. If the appliance has been used for some time,
this will improve.
Check if the appliance is located on a horizontal surface.
Check if the filter insert (19) is inserted properly .
The froth layer is clearly deteriorating
The filter insert (19) is clogged by calcium or coffee residue.
Regularly descale and clean the filter insert (19). Observe the information in the section “cleaning
and service”.
The two filters in the filter insert (19) may not be pressed against each other. However, if this does
occur, the filter insert must be replaced.
No coffee emerges, although the pump is operating
Set the rocking lever (5) in area to the left as far as possible.
It is possible that the central opening of the pad cassette (6) is clogged by coffee powder or
calcium deposits. A relief valve reduces the pressure to a harmless value and directs the
water into the water tank (4).
Routinely check that the central opening of the pad cassette (6) is unobstructed.
Hot water cannot be removed
Check if the rocking lever (5) is at .
The water in the water tank heats up
If the appliance is started, although the rocking lever
(5) is not at or or if the central opening of the pad cassette (6) is clogged by coffee
powder or calcium deposits, a relief valve channels hot water into the water tank (4).
Routinely check that the central opening of the pad cassette (6) is unobstructed.
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