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Primo Grills and Smokers Warranty
Creative Ceramic Technologies, Inc. (CCT) warrants to the original purchaser of this
Primo grill and smoker that it is free of defects in material and workmanship at the date of
purchase for the following periods:
Twenty (20) years for all ceramic parts
Five (5) years for all metal parts (excluding cast-iron parts)
One (1) year for all cast-iron parts
Thirty (30) days on thermometers and felt gaskets
This warranty shall be limited to the repair or replacement of any part(s) which, under
normal use, Primo determines, after reasonable examination, to be defective. In order to
invoke this Warranty, Purchaser shall ship all defective parts at his/her expense to:
ATTN: WARRANTY REGISTRATION
Primo Grills and Smokers
5999 Goshen Springs Road, Norcross, GA 30071
Phone: 770.729.1110 | Fax: 770.729.1111
Primo shall replace parts found defective as provided above with equivalent parts and
shall ship such parts at the Purchaser’s expense to the Purchaser’s designated shipping
address.
THIS LIMITED WARRANTY SHALL NOT COVER THE FOLLOWING:
Any damage, failure, or operating difficulties caused by accident, abuse, misuse,
alteration, misapplication, vandalism, improper installation or improper maintenance;
cracks or chips in the exterior glazing after delivery to an authorized Primo dealer or
distributor; damage or failure caused by tampering with or altering the original Primo
design, except when directed or authorized by CCT; damage or failure caused by
Purchaser’s failure to follow federal, national, state, city or county building and fire codes.
TO THE MAXIMUM EXTENT PROVIDED BY STATE AND FEDERAL LAW, THIS
LIMITED LIFETIME WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, AND SPECIFICALLY EXCLUDES THE FOLLOWING:
WARRANTY TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER;
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE;
ANY AND ALL LIABILITY FOR INCIDENTAL, SPECIAL OR
CONSEQUENCIAL DAMAGES, EXCEPT WHERE SUCH EXCLUSION
IS EXPRESSLY PROHIBITED BY LAWS OF THE STATE OR THE
ORIGINAL PURCHASER’S RESIDENCE.
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