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Prestigio MultiPad PMT5021 3G Manual

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Troubleshooting
on this subject.
You can not send text messages
Some networks do not allow message exchanges with other
networks. First check that you have entered the number of your
SMS centre, or contact your operator for detailed information on
this subject.
You can not receive and/or store JPEG pictures
A picture may not be accepted by your tablet if it is too large, if its
name is too long, or if it does not have the correct file format.
You feel that you have missed some calls
Check your call divert options.
When charging, the battery icon shows no bar and the outline is
flashing
Only charge the battery in an environment where the temperature
does not go below 0°C (32°F) or above 45°C (113°F). In other cases
please contact your tablet supplier.
The display shows SIM failure
Check that the SIM card has been inserted correctly. If the
problem persists, your SIM card may be damaged. Contact your
operator.
Your tablet does not work well in your car
A car contains many metallic parts that absorb electromagnetic
waves which can affect the tablet’s performance. A car kit is
available to provide you with an external antenna and enables you
to make and receive phone calls without handling the handset.
Check with the local authorities whether or not you are allowed to
use the tablet while driving.
Your tablet is not charging
If the battery is completely flat, it might take several minutes of
precharge (up to 5 minutes in some cases) before the charging
icon is displayed on the screen.
The display shows BLOCKED when you switch on the tablet
Somebody tried to use your tablet but did not know the PIN code
nor the unblocking code (PUK). Contact your service provider.
The display shows IMSI failure
This problem is related to your subscription. Contact your
operator.
The network symbol is not displayed
The network connection is lost. Either you are in a radio shadow
(in a tunnel or between tall buildings) or you are outside the
network coverage area. Try from another place, try to reconnect
to the network (especially when abroad), or contact your network
operator for assistance/information.
The touch screen responds slowly or improperly
If your device has a touch screen and the touch screen is not
responding properly, try the following:
- Remove any protective covers from the touch screen.
Protective covers may prevent the device from recognising
your inputs and are not recommended for touch screen
devices.
- Ensure that your hands are clean and dry when tapping the
touch screen.
- Restart your device to clear any temporary software bugs.
- Ensure that your device software is upgraded to the latest
version.
- If the touch screen is scratched or damaged, take it to your
local dealer.
Your battery seems to over heat
You might be using a charger that was not intended for use with
your tablet. Make sure you always use the authentic accessory
shipped with your tablet.
Your tablet does not display the phone numbers of incoming calls
This feature is network and subscription dependent. If the network
does not send the caller’s number, the phone will display Call 1 or
Withheld instead. Contact your operator for detailed information
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