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Polycom VVX D60 Wireless Handset User Guide
Polycom, Inc. 15
Unregister the Wireless Handset
If you need to replace a wireless handset, unregister the wireless handset before you register the new
wireless handset to the base station.
To unregister a wireless handset:
1 On the wireless handset, navigate to Menu > Settings > Features > Registration.
2 Select Deregister.
The wireless handset displays a message confirming the deregistration.
3 Confirm you want to unregister the wireless handset.
When th wireless handset is no longer registered to the base station, the message “Deregistration
Successful” displays.
Update the Software
After the base station is paired with your VVX business media phone, and your wireless handsets are
registered to the base station, the phone automatically checks for the latest software version for the wireless
handsets. If a new software version is available, an update notification displays on the wireless handset. If
you have more than one wireless handset registered, the wireless handsets will update sequentially with
the first wireless handset updating first.
You cannot place or receive calls on any wireless handsets that are updating. You can still place and answer
calls on any wireless handsets that are not updating.
To update the wireless handset software:
1 Place the handset in the charging cradle, and ensure that the handset battery is charged to at least
50%.
2 When prompted, accept the update notification.
The update process takes approximately 20 minutes.
Update Software Manually
If your wireless handset does not update automatically after it is registered, you can check for updates from
the VVX business media phone.
To update software manually:
1 Place the handset in the charging cradle, and ensure that the handset battery is charged to at least
50%.
2 On the VVX business media phone, navigate to Settings > Basic > Update Configuration.
If there is an updated software version available, the wireless handsets update sequentially with the
first handset updating first.
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