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Polycom VVX Business Media Phones User Guide
Polycom, Inc. 46
To log in to a visitor desk phone:
1 Do one of the following:
If you see the Visitor Login screen, proceed to step 2.
If you do not see the Visitor Login screen, press the Visitor Login soft key or navigate to
Settings > Features > Visitor Desk Phone > Visitor Login.
2 From the Visitor Login screen, enter your user ID and password, and select Log in.
When your login credentials are accepted, the phone updates to display your personal phone profile.
When your credentials are not accepted, the message “User login failed” is displayed, and the Login
screen is displayed again. Check with your system administrator to confirm that your login credentials
are correct.
Log Out of a Visitor Desk Phone
After you use a phone, make sure you log out to prevent access to your personal settings.
To log out of a visitor desk phone:
» Select the Log out soft key, or navigate to Settings > Features > Visitor Desk Phone > Visitor Log
out.
Your personal profile is no longer accessible, and the phone displays the default phone profile.
Sign In Using Your Skype for Business Credentials
You can sign into Microsoft Skype for Business on your phone with your login credentials—your domain,
e-mail, user name, and password—or your PIN authentication, if enabled by your administrator. Your
system administrator provides you with your login credentials or PIN authentication.
This feature is not available for VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.
To sign in to Skype for Business:
1 Select the Sign In soft key, or select Settings > Features > Microsoft Skype for Business > Sign
In.
2 Enter your login credentials or your phone extension and PIN and select Sign In.
A confirmation message is displayed when your phone successfully signs into Skype for Business.
Set the Time and Date Format
After you sign into your phone with your Skype for Business credentials, you have the option to set the time
zone and select a time and date format. If you do not choose to set up your phone when you first sign in,
you can view the section Customize the Time and Date Display for more information on setting the time and
date formats.
Troubleshooting: I can't log in using my login credentials
If you input the wrong login credentials or PIN authentication and lock your account, contact your
system administrator.
46


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