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Polycom® VVX® 500 and Polycom® VVX® 600 Business Media Phones and Polycom® VVX® Camera User Guide
32
Responding to Incoming Calls
While your phone rings, you can do the following:
Temporarily ignore the call before answering it.
Reject the call so it goes directly to voicemail.
Forward the call to another person.
Ignoring Incoming Calls
Ignore or silence a call to stop your phone from ringing. Even though the call is ignored, your phone will
still display the incoming call notification so you can still answer the call.
To ignore or silence a call:
From the Incoming Call window, tap Ignore (for private lines) or Silence (for shared lines).
The Incoming Call window disappears, your phone stops ringing, and either Home or Calls view displays.
Rejecting Incoming Calls
Reject a call to stop your phone from ringing and send the call directly to voicemail. Calls you reject
display in your Recent Calls list. Rejecting calls is not available for shared lines.
To reject an incoming call:
From the Incoming Call window, tap Reject. You can also reject an incoming call from Lines and
Calls view.
The call goes directly to voicemail.
Forwarding Incoming Calls to Another Person
While your phone rings, you can forward the call to another person.
To forward an incoming call to another person:
1 While your phone rings, tap Forward.
2 From the Call Forwarding screen, enter the forwarding number, and tap Forward.
User Tip: Other Ways to Forward Calls
You can also set up your phone to forward all incoming calls to another person (see Forwarding All
Calls to Another Person), or forward all calls from a certain contact to another person (see
Diverting Calls from a Contact to Another Person).
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