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Polycom VVX 411 Manual

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Polycom VVX Business Media Phones User Guide
Polycom, Inc. 192
Disconnect and Remove Your Bluetooth Headset
You can disconnect your headset from your phone, but still keep it paired. When you disconnect a headset,
it remains paired so you can easily connect it to your phone again.
You can also remove your headset so that it is no longer paired or connected. When you remove your
headset, it won’t display in the Manage BT Headsets screen. To connect it back to your phone, you’ll need
to scan for the device, add it, and connect it again.
To disconnect and remove your headset:
1 Navigate to Settings > Basic > Bluetooth Settings > Manage BT Headsets.
2 From the Manage BT Headsets screen, select your headset, and select Disconnect.
Your headset remains paired to your phone but is no longer connected.
3 Select your headset, and select Remove.
Your headset is removed from the list and is no longer paired or connected with your phone.
Using the Polycom Desktop Connector
The Polycom Desktop Connector (PDC) enables you to use your computer mouse and keyboard to navigate
and enter information on your phone. The PDC is compatible with any language your phone and computer
supports. Contact your system administrator to find out if your phone supports the PDC.
This feature is not available on VVX 101 and 201 phones. Check with your system administrator to find out
if this feature is available on your phone.
Setting Up and Enabling the Polycom Desktop Connector
Before you can enable and use the PDC, you need to download the PDC application from the Polycom
Voice Applications website, install the application on your computer, and activate PDC on your phone.
To enable the PDC, you need to enter your computer access credentials to the phone. You can provide this
information to your phone using one of two methods:
● Use the Direct Method
● Using the Indirect Method
The method you use depends on how your phone and computer are set up.
After you install the software, you need to make changes to your phone to establish a connection to your
computer and provide an exception to your firewall or anti-virus software to unblock the PDC program.
Use the Direct Method
If your phone and computer are connected using an Ethernet cable, use the direct method to enable the PDC.
Using this method, your phone automatically detects your computer’s access credentials.
Tip: How to quickly connect and disconnect your headset
You can quickly disconnect your headset by turning your headset off. When you turn it off, the
message “Headset removed” is displayed. When you turn your headset back on, the headset is
connected again.
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