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Polycom VVX 310 Manual

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Polycom VVX Business Media Phones User Guide
Polycom, Inc. 190
Choose Regular Mode (default) if another headset is attached.
Change the Headset Mode
Headsets that come with a docking station have two modes: soft phone and desk phone mode. In order for
you to control your phone using your headset, your headset must be in soft phone mode. If you cannot
operate the phone from your headset, it is possible your headset is in desk phone mode.
To change to soft phone mode:
» Press and hold the headset hookswitch until you hear a sound or message on the headset.
Using Electronic Hookswitch
After you have followed the procedures for connecting your headset and enabled EHS, you can use the
controls on your headset to answer, mute, and end calls. If supported on your headset, you can also place
calls on hold. See your headset’s user documentation for information on controlling calls from your headset.
When you are in an active call and you receive an incoming call, you cannot use the hookswitch control on
your headset to place the active call on hold and answer the incoming call. Pressing the hookswitch control
on the headset ends the active call and answers the incoming call. To place the existing call on hold and
answer the incoming call, answer the call on your phone.
Disconnect Your Headset
If you want to disconnect or change your headset, you need to properly detach your headset from your
phone.
To disconnect a headset:
1 Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Headset >
Hookswitch Mode.
2 Select Regular Mode.
3 Remove the EHS adapter from the serial port on the back of the phone.
Using Bluetooth Headsets with VVX 600 Phones
VVX 600/601 phones support Bluetooth headsets as well as analog and USB headsets. If your system
administrator has enabled Bluetooth capability for your phone, you can use a Bluetooth headset to handle
calls. When a Bluetooth headset is connected and in use, the headset key glows blue. If you have
multiple types of headsets connected to your phone, the Bluetooth headset is used automatically for all
calls.
This section provides you with information on how to enable Bluetooth on your VVX 600/601, how to pair
and connect your Bluetooth headset, how to use your Bluetooth headset with your phone, and how to
disconnect and remove your headset.
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