628455
189
Zoom out
Zoom in
Previous page
1/230
Next page
Polycom VVX Business Media Phones User Guide
Polycom, Inc. 189
To reactivate Headset Memory Mode:
» Press the headset key twice.
Using Electronic Hookswitch
When you use a headset that supports electronic hookswitch (EHS), you can place, answer, and end calls
by using the controls on your headset. To use EHS, you need a headset that includes a serial control
interface in addition to the standard analog headset jack (RJ-9) interface. The serial control interface
requires an EHS adapter that you can purchase from your headset manufacturer.
Headsets that support EHS include a base unit that connects to your phone. The headset connects to the
base unit wirelessly, which enables you to use your headset even if you’re some distance away from your
phone. Typically, you can work wirelessly up to 300 feet (91 meters) from your phone and still use the EHS
controls. Check with your headset’s user guide for the precise range restrictions.
See Feature Profile 37477: Using Headsets with Polycom Phones for a list of compatible headsets.
Setting the Headset Base Unit Options
Before you connect your headset to your phone and use EHS, you need to set the following options for your
specific headset model:
For Jabra headsets, change the headset mode to DHSG on the headset base unit. For details, refer
to your headset documentation or contact Jabra support.
For Plantronics headsets, change the coarse receive level to 3 and the transmit level to B on the
headset base unit. For details, refer to the guide that comes with your headset.
For Sennheiser headsets, set the first DIP switch labeled 1 (DHSG) to the down position on the back
of the headset base unit. For additional details, see your headset’s documentation or contact
Sennheiser support.
Enable Electronic Hookswitch
After you set the base unit options for your headset and connect your headset to your phone, you can enable
EHS.
To enable electronic hookswitch on your phone:
1 Connect your headset and EHS adapter to your phone.
See the Quick Start Guide for your phone on Polycom Voice Support for information on connecting a
headset to your phone.
2 Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.
For VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Headset >
Hookswitch Mode.
3 Select one of the below modes for your specific headset:
Choose Jabra if an EHS-compatible Jabra headset is attached with an EHS cable or adapter.
Choose Plantronics if an EHS-compatible Plantronics headset is attached with an EHS cable or
adapter.
Choose Sennheiser
if an EHS-compatible Sennheiser headset is attached with an EHS cable or
adapter. If your phone does not have a menu selection for Sennheiser, select Jabra instead.
189


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Polycom VVX 101 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Polycom VVX 101 in the language / languages: English as an attachment in your email.

The manual is 4,16 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info