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Polycom VVX 101 Manual

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Polycom VVX Business Media Phones User Guide
Polycom, Inc. 74
Forward All Incoming Calls to a Contact
You can set up your phone to forward all incoming calls to a contact using one of the following forwarding
types:
● Always Forwards all incoming calls.
● No Answer Forwards all unanswered incoming calls.
● Busy Forwards incoming calls when you’re in a call.
For shared lines, you can only choose Always as your forwarding type; the other forwarding options are not
available for shared lines.
To forward all incoming calls to a contact:
1 Select Forward or navigate to Settings > Features > Forward.
For VVX 1500 phones, navigate to Menu > Features > Forward.
2 If your phone has multiple lines, select a line.
3 From the Forwarding Type Select screen, select a forwarding type.
4 Enter a contact’s number, URL, or IP address, if enabled, and select Enable.
5 If you selected the No Answer option, enter the number of rings before your phone forwards the
call. The default is set to nine.
The forwarding number you chose scrolls in the status bar, and when you select Always as your
forwarding option, the forwarding icon is displayed next to the phone line.
Disable Call Forwarding
You can disable call forwarding when you no longer want to forward your calls.
To disable call forwarding:
1 Select Forward.
2 If your phone has multiple lines, select a line.
3 From the Forwarding Type Select screen, select your forwarding type, and select Disable.
Forwarding Incoming Skype for Business Calls
When your phone is registered with Skype for Business Server, you have more options for forwarding calls.
This feature is not available for VVX 101 and 1500 phones. Check with your system administrator to find
out if this feature is available on your phone.
You can forward all Skype for Business calls to your line in the following ways:
● Forward Skype for Business Calls to a Contact
● Forward Skype for Business Calls to Voicemail
● Simultaneously Ring a Group of Contacts
● Forward Calls to Delegates
● Simultaneously Ring Delegates
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