Manual Polycom Vortex EF2280 (page 41 of 62) (English)

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TROUBLESHOOTING

and the level of this signal that is reflected as the microphone input (after microphone

amplification).

If the electrical level of the reflected signal picked up by microphone is the same as

the level of the electrical signal sent from the AEC to the loudspeaker output, the

room gain of this microphone channel is said to be 0 dB. If the reflected signal picked

up by the microphone is higher than the level of the signal sent to the loudspeaker out-

put, that microphone channel has positive room gain. The more positive the room

gain, the harder the AEC must work to determine which signal is an echo and which

is a local speech signal.

Excessive Room

Gain

Excessive room gain can be caused through a number of mechanisms:

1. The most common is excessive amplification of the remote (reference) signal at

the local loudspeaker output. This may be explained as follows. If the reference

signal is too low coming into the EF2280, i.e. the codec audio signal is too low,

the room audio amplifier is usually used to compensate and bring the room audio

to an acceptable level. For example, if the reference signal is 12 dB too low, the

room audio will need to be amplified by approximately 12 dB to bring it to a rea-

sonable listening level. This adds 12 dB to the room gain, which will most likely

cause it to exceed the amplifier room gain limit (See “Verify Room Gain” on

page 13). This situation can be remedied by applying enough gain to the codec,

phone or program audio inputs (Inputs A-D) which will make up the Reference

input signal so that the acoustic echo canceller (AEC) sees a good reference sig-

nal rather than trying to compensate at the amplifier.

2. Another common cause of room gain failure is excessive microphone amplifica-

tion. For example, if a microphone is "hot" by 6 dB, then the reflections of the

loudspeaker output signal which are picked up by the microphone will be ampli-

fied by 6 dB more than necessary. This adds 6 dB to the room gain, which may

be sufficient to cause room gain problems. This situation could easily arise if, for

example, the conferencing equipment is set up so that participants are too far

from the microphone. In such a situation, after correct microphone setup the

local microphone audio level may be too low because of the distance from the

Figure 28. Room Gain.

AEC

Room Gain = 20 log (B/A)

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Polycom Vortex EF2280 Manual

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