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Troubleshooting Your Phone
5 - 5
Calling
Symptom Problem Corrective Action
There is no dial tone. Power is not correctly applied to
the phone.
Verify that power is correctly applied to the
phone:
Check that the display is illuminated.
Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
There is no audible ringing. Ring setting or volume is low. Verify incoming ring setting and volume
level:
To adjust the ringer volume, press
either
or when the
phone is in the idle state.
Check that the ring type selected is
not set to Silent Ring. (For more
information, see Updating the Ring
Tone on page 2-8.)
Outbound or inbound calling is
unsuccessful.
Place a call to the phone under
investigation. Check that the display
indicates incoming call information.
A “hollow” phone icon displays at
the top left of the screen.
The phone is not registered to a
server.
Ask your system administrator to register
the phone to a server.
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Others manual(s) of Polycom SoundStation IP 7000

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