481182
78
Zoom out
Zoom in
Previous page
1/90
Next page
User Guide for the SoundPoint IP 32x/33x Desktop Phone
5 - 8
Audio
Testing Phone Hardware
Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone’s microphones, speaker, handset, third-party headset (if present),
keypad mappings, and LCD display. See your system administrator for
instructions on how to perform these tests.
To test your phone hardware:
>>
Press , and then select Status > Diagnostics > Test Hardware
> Audio Diagnostics, Keypad Diagnostics, or Display Diagnostics.
Symptom Problem Corrective Action
There is no audio on the
headset.
The connections are not correct. Do one of the following:
Ensure the headset is plugged into the
jack marked Headset at the rear of the
phone.
Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted. If the
amplifier uses batteries, check that
they are fully charged.
You are using a headset and the
people you call hear echo.
There may be an issue with the
echo cancellation feature of your
headset.
Do the following:
Press the Menu key, than select
Settings > Basic > Preferences >
Headset > Echo Cancellation.
Using the arrow keys, select Enabled,
and then press the Select soft key.
78


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Polycom SoundPoint IP 321 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Polycom SoundPoint IP 321 in the language / languages: English as an attachment in your email.

The manual is 2,15 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Polycom SoundPoint IP 321

Polycom SoundPoint IP 321 Quick start guide - English - 2 pages

Polycom SoundPoint IP 321 Quick start guide - German - 2 pages

Polycom SoundPoint IP 321 Quick start guide - Dutch - 29 pages

Polycom SoundPoint IP 321 User Manual - Dutch - 10 pages

Polycom SoundPoint IP 321 Specifications - Dutch - 4 pages

Polycom SoundPoint IP 321 Quick start guide - French - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info