628474
23
Zoom out
Zoom in
Previous page
1/30
Next page
20
No Dial-Tone
Verify power is correctly applied to the
SoundPoint
®
IP 300/301 SIP phone:
Check that the display is illuminated.
Make sure the LAN cable is inserted
properly at the rear of the phone
(try unplugging and re-inserting the
cable).
If using in-line powering, check that
the switch is supplying power to the
phone (contact your system adminis-
trator).
Troubleshooting
Verify if dial tone is present on any other
audio paths:
Switch between handset, headset
(if present) or hands-free to see if
dial tone is present on these other
paths.
If dial tone exists on one of these,
connect a different handset or
headset to isolate the problem.
No Display, Incorrect Display or Bad Contrast
Verify power is correctly applied to the
SoundPoint
®
IP 300/301 SIP phone:
As “No Dial-Tone” above.
Verify contrast adjustment:
Follow the instructions in this User
Guide to adjust the contrast to a
darker level.
Reboot the phone to obtain a default
level of contrast (follow the instruc
-
tions in this User Guide).
Verify successful outbound or inbound
calling:
Place a call to the phone under
investigation. Check that the
display indicates incoming call
information.
Lift the handset. Ensure dial
tone is present and place a call
to another extension or number.
Check that the display changes in
response.
No Ringing
Verify incoming ring setting and volume
level:
Adjust the ringing level from the
front panel using the volume up/
down keys.
Check that the Ring Type selected in
the Settings menu is not the Silent
Ring.
Verify successful outbound or inbound
calling:
As “No Display” above.
23


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Polycom SoundPoint IP 300 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Polycom SoundPoint IP 300 in the language / languages: German as an attachment in your email.

The manual is 2,34 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Polycom SoundPoint IP 300

Polycom SoundPoint IP 300 User Manual - English - 30 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info