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28
No Response from Feature Key Presses
Verify phone is in active state:
Make a call to the phone to check
for inbound call display and ring-
ing as normal. If successful, try to
press feature keys within the call to
access Directory or Buddy Status for
example.
Press
Hold
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfe
r
Redial
followed by System
Status and Server Status to confirm
line is actively registered to the
server.
Reboot the phone to attempt re-reg
-
istration to the server.
Display shows “Network Link is Down”
Verify LAN cable is properly connected:
Check termination at the switch or
hub (furthest end of the cable from
the phone).
Check that the switch or hub is opera
-
tional (flashing link/status lights) or
contact your System Administrator.
Press
Hold
De
l
Se
l
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Menu
Messages
Do Not Distur
b
ABC
21
DEF
3
54
MNOJKLGHI
6
TUV
87
WXYZ
9
OPER
PQRS
0
Directories
Services
Conference
Transfe
r
Redial
followed by System
Status and Network Status. Scroll
down to verify LAN port is Active.
Reboot the phone to attempt recon
-
nection to the network.
No Ringing
Verify incoming ring setting and volume
levels:
Adjust the ringing level from the front
panel using the volume up/down keys.
Check that ring type selection is not
Silent Ring.
Verify successful outbound or inbound
calling:
As “No Display” above.
Check same status of handset,
headset (if connected) and through
the hands-free speakerphone.
No Audio on Headset
Verify correct connections:
Ensure the headset is plugged into
the jack marked
Headset at the rear
of the phone.
Ensure the headset amplifier (if pres
-
ent) is turned on and/or the volume
is correctly adjusted.
Ensure that headset is compatible
with the phone.
Safety and Compliance
Part 15 Rules
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions:
1. This device may not cause harmful
interference, and
31


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