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Polycom, Inc. 73
Polycom KIRK Butterfly User Guide General Information
Polycom® Product Warranty Statement
The software included in this Product (including, without limitation, firmware
and all updated thereto, including any software that may be downloaded
electronically via the internet or otherwise (the “Software”) is licensed, not
sold. Customer shall not reverse compile, disassemble or otherwise reverse
engineer, embed within any other software product, or modify in any manner
with respect thereto, the Software in whole or in part.
THE TERMS AND CONDITIONS APPLICABLE TO POLYCOM’S
LIMITED WARRANTY ARE AS SET FORTH BELOW (AND ARE ALSO
INCLUDED IN THE DOCUMENTATION PACKAGED WITH NEW
POLYCOM PRODUCTS):
LIMITED WARRANTY. Polycom warrants to the end user (“Customer”) that
the product will be free from defects in workmanship and materials, under
normal use and service, for one year, or such longer period as Polycom may
announce publicly from time to time for particular products, from the date of
purchase from Polycom or its authorized reseller. Polycom’s sole obligation
under this express warranty shall be, at Polycom’s option and expense, to
repair the defective product or part, deliver to Customer an equivalent product
or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, Polycom may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced
will become the property of Polycom. Replacement products or parts may be
new or reconditioned. Polycom warrants any replaced or repaired product or
part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer. Products returned to Polycom must be sent
prepaid and packaged appropriately for safe shipment, and it is recommended
that they be insured or sent by a method that provides for tracking of the
package. Responsibility for loss or damage does not transfer to Polycom until
the returned item is received by Polycom. The repaired or replaced item will be
shipped to Customer, at Polycom's expense, not later than thirty (30) days after
Polycom receives the defective product, and Polycom will retain risk of loss or
damage until the item is delivered to Customer.
EXCLUSIONS. Polycom will not be liable under this limited warranty if its
testing and examination disclose that the alleged defect or malfunction in the
product does not exist or results from:
• Failure to follow Polycom's installation, operation, or maintenance
instructions.
Table 1-8 WEEE Marking
The WEEE Marking on this equipment indicates that
the product must not be disposed of with unsorted
waste, but must be collected separately.
Visit www.polycom.com/batteries for further
guidance on battery recycling.
72


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