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Polycom KIRK Butterfly Manual

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Version 1.1| March, 2011 | 14211600-HD Ed.1
Polycom
®
KIRK
®
Butterfly
User Guide
© 2012 Polycom, Inc. All rights reserved.
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
No part of this document may be reproduced or transmitted in any form or by any means, electronic or
mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,
reproducing includes translating into another language or format.
As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to
the software contained within its products. The software is protected by United States copyright laws and
international treaty provision. Therefore, you must treat the software like any other copyrighted material
(e.g., a book or sound recording).
Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not
responsible for printing or clerical errors. Information in this document is subject to change without notice.
ii
Trademark Information
Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,
Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,
iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom
Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™),
Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™,
RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of
Polycom, Inc.
All other trademarks are the property of their respective owners.
Patent Information
The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent
applications held by Polycom, Inc.
Polycom, Inc. iii
Contents
Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2 About Your Butterfly Handset . . . . . . . . . . . . . . . . . . . . . . 12
Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Personal Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Predefined Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Locking/Unlocking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Speakerphone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4 Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call List Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call Register Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Corporate Directory Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
5 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Turning Speakerphone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
7 Using The Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Polycom Kirk 5020-5040 User Guide
iv Polycom, Inc.
Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
8 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
9 Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
10 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
11 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
12 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Polycom, Inc. v
Contents
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Any Key Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
13 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Important Safety Instructions and Product Information . . . . . . . . . . . . . 65
Intrinsic safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
PTC General Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Echo Cancellation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Compliance with New Zealand Law . . . . . . . . . . . . . . . . . . . . . . . . . . 69
International Regulatory and Product Information . . . . . . . . . . . . . . . . . 69
Polycom, Inc. 7
Polycom KIRK Butterfly User Guide Getting Started
Getting Started
Read all information in this section before you use your handset.
Handset Information
Never use your handset:
• in the vicinity of electrical detonators
• in shielded rooms
• in areas where radio transmission is forbidden
• in aircrafts
Do not place a handset near:
• water, moisture or damp areas
• heat sources, direct sunlight or unventilated areas
• devices which generate strong magnetic fields such as electrical appliances,
fluorescent lamps, computers, radios, televisions or fax machines
• areas where the handset can be covered, its ventilation impaired, liquid
spilled on the unit or objects inserted into the handset through any
openings.
• areas with dust, vibration, shock or temperature extremes
Check for small metal objects in the handset earpiece/mouthpiece before using
the handset.
Do not store or locate flammable liquids, gases, or explosive materials in the
same compartment or vicinity as the cordless handset, its parts or accessories.
Charger Information
A micro USB charger is used to charge this handset, having the following
characteristics:
• Location: Worldwide
• Part Number: 84642604
Polycom KIRK Butterfly User Guide Getting Started
8 Polycom, Inc.
Battery Information
Read the following information before you handle the batteries:
• Do not leave a battery where it could be subjected to extremely high
temperatures.
• Do not charge battery when the ambient room temperature is above
40°C/104°F or below 0°C/32°F.
• Do not replace batteries in potentially explosive environments, such as
rooms where flammable liquids or gases are present.
• Do not charge batteries unless you use the approved power adaptor and the
proper batteries.
• Use only Ni-MH rechargeable batteries, type AAA 1.2V in the Butterfly
Handset.
• Do not dissassemble, short circuit or dispose of in fire.
• Do not mix with different battery types.
• Do not let battery or power adaptor come into contact with conductive
metal objects.
• Power handset off before removing the battery.
Polycom, Inc. 9
Polycom KIRK Butterfly User Guide Getting Started
Installing/Replacing Batteries
1 To install/replace the batteries, first remove the battery cover by using the
small opening on top of the handset. Use a paperclip or a wide
screwdriver.
2 When the gap at the top opens, lift off the battery cover.
3 Insert/replace the batteries. (+) and (-) symbols inside the battery
compartment indicate the correct placement of the batteries.
4 Press the back cover in locked position (when you hear a click, the back
cover is in position).
Note: Use only Ni-MH rechargeable batteries.
Polycom KIRK Butterfly User Guide Getting Started
10 Polycom, Inc.
Charging Battery
During normal operation, it takes approximately 4 hours to charge the handset
from fully discharged to its full capacity.
Connect handset to micro USB charger
For correct charging, be sure the room temperature is between 0°C/32°F and
40°C/104°F. Do not place the handset in direct sunlight.
If the handset is turned off, when connected to micro USB charger the handset
automatically turns on.
When charging, the display shows the blue charging icon in the status bar.
The charging icon is replaced by the green fully charged icon , when the
batteries are fully charged (when handset is removed from the micro USB
charger, the charging icon disappears).
It is necessary to recharge batteries when display shows the battery low icon
, or if the handset cannot be turned on.
Battery Capacity
The capacity of the batteries depends on the use of backlight and talk time.
Batteries capacity in active mode:
• up to 15 hours active talking time.
Batteries capacity in standby mode:
Polycom, Inc. 11
Polycom KIRK Butterfly User Guide Getting Started
• 150 hours when display backlight is set at dimmed.
For information about how to check battery capacity, refer to “Battery” on page
52.
Battery Disposal
Warning: AAA Ni-mh batteries must be disposed of properly. Do not
dispose of the batteries in office or household waste.
AAA Ni-mh batteries are recyclable. You can help preserve the environment by
returning your unwanted batteries to your nearest recycling center for
recycling or proper disposal.
Contact your system administrator for more information about batteries
disposal and recycling centers in your local area.
Polycom KIRK Butterfly User Guide About Your Butterfly Handset
12 Polycom, Inc.
About Your Butterfly Handset
J
J
E
G
H
IJ
F
B
K
M
C
A
L
D
Table 1-1 Handset Elements
Speakerphone On/Off
Phonebook
Display
Shows call information, handset status icons and guides you through
option menus.
Microphone
A
B
C
D
Polycom KIRK Butterfly User Guide About Your Butterfly Handset
14 Polycom, Inc.
Handset Display
The display is divided in three parts: Status Bar, Display Center and Softkey
Text (see figure above).
The types of information shown in Status Bar when:
• on hook (idle): Status Bar shows user ID, personal settings and time.
• off hook: Status Bar shows actions (“calling”, “connected”, etc.)
The types of information shown in Display Center when:
• on hook (idle): Display Center shows standby logo or call information
when receiving an incoming call
• off hook: Display Center shows a telephone icon.
The types of information shown in Softkey Text when:
• on hook (idle): Softkey Text shows Menu and Shortcut
.
On hook
(idle)
Navigates to Call List menu
Off hook
(active)
Adjusts volume
Navigation Key
Silent Mode Key
Keypad Lock
Table 1-2 Handset Keys
L
M
Status Bar
Display Center
Softkey Text
K
Polycom, Inc. 15
Polycom KIRK Butterfly User Guide About Your Butterfly Handset
Menu: Menu gives access to the different functions of the handset. For
more information about the content of the menu, refer to “Using The
Menu” on page 31. For information about how to navigate the menu,
refer to “Navigating Handset” on page 17.
Shortcut: Personal shortcuts consist of functions you have chosen to add
to a list of shortcuts. For more information, refer to “Personal Shortcuts”
on page 19.
• off hook - display shows Mic Mute function.
Status Icons
The following icons may appear in Status Bar or Display Center:
Table 1-3 Handset Icons
The low signal icon indicates that the handset
soon will be out of coverage.
The no signal icon indicates that handset is out
of coverage, or that the system is busy (no
speech channels available).
The low battery icon indicates that battery
capacity is low.
The telephone icon will appear when you miss
a call.
The telephone icon will appear when an
external incoming call arrives.
The telephone icon will appear when an
internal incoming call arrives
Polycom, Inc. 21
Polycom KIRK Butterfly User Guide Basic Handset Options
Basic Handset Options
Turning Handset On/Off
To turn handset on:
• Press to turn handset on.
To turn handset off:
1 Press until the question Turn off? appears in display.
2 Press Yes to confirm.
Note: The handset will automatically turn on if connected to a charger.
Note: It is not possible to turn off the handset if it is connected to a charger.
Note: When you turn handset off, all content of call register and settings of
time and date are deleted if the subscribed system does not resend the
information to the handset.
Adjusting Speaker Volume
Adjusting speaker volume can only be done when handset is off hook. The
handset will remember the speaker volume until you make a new adjustment.
During a telephone conversion you can adjust the speaker volume at any time
in relation to the noise level of the surrounding environment.
To turn speaking volume up:
• While off hook, press (+) on the navigation key to turn volume up.
To turn speaker volume down:
• While off hook, press (-) on the navigation key to turn volume down.
Polycom KIRK Butterfly User Guide Basic Handset Options
22 Polycom, Inc.
Locking/Unlocking Keypad
Lock keypad to prevent keys from being accidentally pressed.
To lock/unlock keypad:
• Press Menu followed by to lock keypad.
• Press Unlock followed by to unlock keypad.
To answer a call when keypad is locked, press . When you end the call, the
keypad automatically locks.
For automatic keypad lock, refer to “Auto Key Lock” on page 56.
Speakerphone On/Off
To enable/disable speakerphone
• While on a call, press on the navigation key to enable speakerphone.
• To disable speakerphone, press .
• While idle, press to hook off and to enable speakerphone.
Polycom, Inc. 23
Polycom KIRK Butterfly User Guide Making Calls
Making Calls
The handset must be subscribed and registered to make a call. For more
information about subscribing, refer to “Creating a Login” on page 61.
For internal calls, dial extension number. Contact your system administrator
for a list of these extension numbers.
For external calls, dial external code (or line pool code) to access an external
line, then dial external number. Contact your system administrator to confirm
what external code or line pool code to use.
Off Hook Dialling (Dial Directly)
1 Press to get dial tone.
2 Dial the extension or external number.
3 Press to terminate the call.
On Hook Dialling (Pre-Dial)
1 Dial the extension or external number.
2 Press to make a call.
3 Press to terminate the call.
Dial from Phone Book
The handset’s local phone book is intuitive to operate. The find name function
makes it easy to find a contact as you can jump directly to the desired contact
using the quick search as described below.
1 Press Menu to enter main menu.
2 Scroll to Phone Book and press Select.
3 Scroll to Find name and press Select.
4 To find a name you can:
— Scroll until you reach the desired name. To scroll through the names
quickly press the navigation key continuously.
— Use quick search by pressing the first letter(s) (max. 5 letters) of the
desired name (refer to “Using the Alphanumeric Keyboard” on page
34).
5 Press to make a call.
Polycom, Inc. 31
Polycom KIRK Butterfly User Guide Using The Menu
Using The Menu
The handset offers a range of functions that are grouped into menus. The main
menu consists of seven menus: Phone Book, Call register, Messages, MSF
Function, External services, Status and Settings.
For more information about accessing and navigating the menu, refer to
“Navigating Handset” on page 17.
Note: If handset is in menu mode, and an incoming call arrives, then menu
will be dropped and the call handled as usual. When call is terminated, the
handset returns to menu mode.
Description of Menus
In the following, you will find a short description of the seven menus. For more
information about a specific menu, see reference in the end of each description
or “List of Menu Functions” on page 32, which will give you a quick overview
of the functions of each menu.
Phone Book
You can store numbers and names in your phone book.
The phone book can store up to 50 names with up to four numbers each. A
maximum of 24 digits, including spaces, is allowed for each number. Names are
sorted alphabetically starting with their first character.
For more information about using phone book, refer to “Phone Book” on page
34.
Call Register
The call register keeps track of all your recent calls as it stores up to 40 of your
incoming, outgoing and missed calls.
For more information about call register, refer to “Call Register” on page 39.
Messages
If supported by the subscribed system, you can send and receive messages from
the messages menu.
Polycom, Inc. 59
Polycom KIRK Butterfly User Guide Settings
Note: When the handset has been outside the coverage area, it can take up
to 30 seconds before the handset is back on the system after re-entering
coverage area.
To turn out of range on/off:
1 Press Menu to enter main menu.
2 Scroll to Settings and press Select.
3 Scroll to Out of range and press Select.
4 Scroll to On or Off and press Change.
Changing Settings of Out of Range
The handset offers two types of out of range alerts:
• Icon only
• Tone (beep) + icon
With the out of range indicator turned on:
• If handset is moving out of range, the low signal icon will appear in
display.
• If the handset gets out of range, the no signal icon will appear in display.
If tone + icon is selected, beeps will appear with short intervals as long as
the handset is out of range.
To change the settings:
1 Press Menu to enter main menu.
2 Scroll to Settings and press Select.
3 Scroll to Out of range and press Select.
4 Scroll to Settings and press Change.
5 Scroll to the desired alert and press Select.
Advanced...
In the setting menu it is also possible to define the following advanced settings:
Language, Any Key Answer, Long Key, Login and Time& Date.
Language
There are 14 predefined languages in the handset: Czech, Danish, German,
English, Spanish, French, Italian, Dutch, Norwegian , Polish, Portuguese,
Russian, Finnish and Swedish.
… 58 …


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