Manual Polycom Kirk 7010 (page 15 of 80) (English)

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Version 1.0| March 23, 2010 | 14184663-HD Ed.2

Polycom

KIRK

7010-7020-7040 User Guide

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,

reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to

the software contained within its products. The software is protected by United States copyright laws and

international treaty provision. Therefore, you must treat the software like any other copyrighted material

(e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,

Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,

iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom

Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™),

Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™,

RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of

Polycom, Inc.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Polycom, Inc. iii

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your 7010/7020/7040 Handset . . . . . . . . . . . . . . 10

Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Locking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Dial from Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Dial from Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replying to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Turning Loudspeaker On/Off (Not available on 7010). . . . . . . . . . . . . . . . . . 26

Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Polycom Kirk 7010-7020-7040 User Guide

iv Polycom, Inc.

MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Dialing Contact from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Reading a Long Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Reading a Short Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reading a Call Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Vibrator (Not available on 7010) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Polycom, Inc. v

Contents

Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Bluetooth (only KIRK 7040) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

International Regulatory and Product Information . . . . . . . . . . . . . . . . . 66

Polycom Kirk 7010-7020-7040 User Guide

vi Polycom, Inc.

Polycom, Inc. 7

Polycom Kirk 7010-7020-7040 User Guide Getting Started

Getting Started

Read all information in this section before you use your handset.

Handset Information

Never use your handset:

• in the vicinity of electrical detonators

• in shielded rooms

• in areas where radio transmission is forbidden

Do not place a handset near:

• water, moisture or damp areas

• heat sources, direct sunlight or unventilated areas

• devices which generate strong magnetic fields such as electrical appliances,

fluorescent lamps, computers, radios, televisions or fax machines

• areas where the handset can be covered, its ventilation impaired, liquid

spilled on the unit or objects inserted into the handset through any

openings.

• areas with temperature extremes

Check for small metal objects in the handset earpiece/mouthpiece before using

the handset.

Do not store or locate flammable liquids, gases, or explosive materials in the

same compartment or vicinity as the cordless handset, its parts or accessories.

WARNING: Excessive use of earphones and headphones can cause hearing

loss.

Charger Information

Two types of chargers can be used for the handset. An ordinary charger and a

USB charger. The USB charger supports a PC phone book management

program, provided for the system administrator

Polycom Kirk 7010-7020-7040 User Guide Battery Information

8 Polycom, Inc.

Battery Information

The battery is connected to the handset from factory and must not be removed.

To replace the battery, please contact your local distributor.

Charging Battery

When charging battery for the first time, it is necessary to leave handset in

charger for 14-16 hours for the battery to be fully charged.

During normal operation, it takes approximately 6 hours to charge the handset

from fully discharged to its full capacity. Turning the backlight off reduces

charging time with approximately 2 hours (refer to “Turning Backlight Off” on

page 54).

Place handset in charger.

For correct charging, be sure the room temperature is between 0°C and 40°C.

Do not place the handset in direct sunlight. The battery has a built-in heat

sensor which will stop charging if the battery temperature is too high.

If the handset is turned off when placed in charger, nothing indicates the

charging. There will be no reaction on incoming calls.

If the handset is turned on when charging, the display shows the blue charging

icon in the status bar. The charging icon is replaced by the green fully

charged icon , when the battery is fully charged (when handset is removed

from charger, the charging icon disappears). The handset will not vibrate. Auto

answer is inactive. The handset reacts normally for incoming calls.

It is necessary to recharge battery when display shows the battery low icon ,

or if the handset cannot be turned on.

Battery Capacity

The capacity of the battery depends on the use of backlight and talk time.

Polycom, Inc. 9

Polycom Kirk 7010-7020-7040 User Guide Getting Started

Battery capacity in active mode:

• 7010/7020/7040: up to 24 hours of talk time. 7040: up to 15 hours of talk

time if bluetooth is turned on.

Battery capacity in standby mode:

• 7010/7020/7040: 200 hours when display backlight is turned off. 7040: 100

hours when display backlight is turned off and bluetooth is turned on.

• 7010/7020/7040: 100 hours when display backlight is set at dimmed. 7040:

60 hours when display backlight is set at dimmed and bluetooth is turned

on.

For information about how to check battery capacity, refer to “Battery” on page

50.

Battery Disposal

Visit www.polycom.com/batteries for further guidance on battery recycling.

Polycom Kirk 7010-7020-7040 User Guide Battery Disposal

10 Polycom, Inc.

About Your 7010/7020/7040

Handset

Table 1-1 Handset Elements

LED (Not available on 7010)

Alarm Button (Not available on 7010)

Headset Connector (Not available on 7010)

Volume Control

Adjusts speaker volume.

Polycom, Inc. 15

Polycom Kirk 7010-7020-7040 User Guide About Your 7010/7020/7040 Handset

The backlight turns off when the handset is idle after a preset period of time

delay.

You can disable the backlight to save power, refer to “Turning Backlight Off”

on page 54 for more information.

Navigating Handset

The main part of the functions of the handset are grouped into different menus.

In the following sections you will find a description of how to navigate these

menus. For more information about the content of the different menus, refer to

“Using the Menu” on page 27.

You navigate the handset using two softkeys and a four-way navigation key.

The figure below illustrates the connection between these keys and the text

shown in display.

The handset also offers both personal and predefined shortcuts to selected

functions in the menu. In the end of this chapter, you will find a section

describing how to use these shortcuts.

Entering Main Menu

To enter main menu press left softkey to activate Menu.

Four-Way Navigation Key

Use the key to move around in menus.

The four lines on the key illustrate the

directions you move when pressing

the key.

Right Softkey

Pressing right softkey

activates right softkey text.

Use right softkey to enter list

of personal shortcuts. When

in menu, use the key to

return to previous menu.

Left Softkey

Pressing left softkey

activates left softkey text.

Use left softkey to enter main

menu. When in menu, use

the key to confirm your

choices.

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Polycom Kirk 7010 Manual

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