Manual Polycom KIRK 5040 (page 23 of 88) (English)

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Version 5.0| June 04, 2009 | 14158600-HD Ed.5

Polycom

KIRK

5020-5040 User Guide

Polycom, Inc.

4750 Willow Road

Pleasanton, CA 94588-2708

USA

No part of this document may be reproduced or transmitted in any form or by any means, electronic or

mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law,

reproducing includes translating into another language or format.

As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to

the software contained within its products. The software is protected by United States copyright laws and

international treaty provision. Therefore, you must treat the software like any other copyrighted material

(e.g., a book or sound recording).

Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not

responsible for printing or clerical errors. Information in this document is subject to change without notice.

Trademark Information

Polycom®, the Triangles logo, ReadiManager®, SoundPoint®, SoundStation®, ViaVideo®, VoiceStation®,

Vortex®, and VSX® are registered trademarks of Polycom, Inc. Convene™ , Global Management System™,

iPower™, MGC™, People+Content™, People On Content™, Polycom Conference Suite™, Polycom

Converged Management Application™ (CMA™), Polycom Distributed Media Application™ (DMA™),

Polycom HD Voice™, Polycom PathNavigator™, Polycom VideoPlus™, Polycom VoicePlus™, PVX™,

RAS™, ReadiConvene™, RMX 2000™, RSS™, V2iU™, VBP™, VS4000™, and VTX™ are trademarks of

Polycom, Inc.

All other trademarks are the property of their respective owners.

Patent Information

The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent

applications held by Polycom, Inc.

Polycom, Inc. iii

Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

About Your 5020 / 5040 Handset . . . . . . . . . . . . . . . . . . 12

Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Navigating Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Basic Handset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Locking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Dial from Call List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Dial from Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Replying to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

During Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Turning Loadspeaker On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Entering Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Polycom Kirk 5020-5040 User Guide

iv Polycom, Inc.

MSF Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

External Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Managing an Existing Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Dialing Contact from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Sending Messages Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Reading a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reading a Long Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Reading a Short Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Reading a Call Back Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Replying a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Firmware Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Ringing Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Vibrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Changing Settings of Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Polycom, Inc. v

Contents

Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Changing Settings of Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Changing Settings of Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Bluetooth (only KIRK 5040) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Long Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Time & Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Error information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Technical Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Important Safety Instructions and Product Information . . . . . . . . . . . . . 68

Intrinsic safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

International Regulatory and Product Information . . . . . . . . . . . . . . . . . 71

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Polycom Kirk 5020-5040 User Guide

vi Polycom, Inc.

Polycom, Inc. 7

Polycom Kirk 5020-5040 User Guide Getting Started

Getting Started

Read all information in this section before you use your handset.

Handset Information

Never use your handset:

• in the vicinity of electrical detonators

• in shielded rooms

• in areas where radio transmission is forbidden

• in aircrafts

Do not place a handset near:

• water, moisture or damp areas

• heat sources, direct sunlight or unventilated areas

• devices which generate strong magnetic fields such as electrical appliances,

fluorescent lamps, computers, radios, televisions or fax machines

• areas where the handset can be covered, its ventilation impaired, liquid

spilled on the unit or objects inserted into the handset through any

openings.

• areas with dust, vibration, shock or temperature extremes

Check for small metal objects in the handset earpiece/mouthpiece before using

the handset.

Do not store or locate flammable liquids, gases, or explosive materials in the

same compartment or vicinity as the cordless handset, its parts or accessories.

Danger

Ensure that the adapter voltage is the same as the electrical outlet

voltage.The handset uses radio signals and does not guarantee a connection

in all circumstances. Do not rely on a cordless handset to make emergency

calls.

Polycom Kirk 5020-5040 User Guide Charger Information

8 Polycom, Inc.

Charger Information

Two types of chargers can be used for the handset. An ordinary charger and a

USB charger. The USB charger supports a PC phone book management

program, provided for the system administrator

Table 1-1 Charger Information.

Battery Information

Read the following information before you handle the batteries:

• Do not leave a battery where it could be subjected to extremely high

temperatures.

• Do not charge battery when the ambient room temperature is above

40°C/104°F or below 5°C/41°F.

• Do not replace batteries in potentially explosive environments, such as

rooms where flammable liquids or gases are present.

• The battery will explode if disposed of in a fire.

• Do not charge batteries unless you use the approved charger and the

proper batteries.

• Only use the original lithium battery type 84743418 (ICP73048) in the 5020

/ 5040 Handset. Do not use these batteries with other products. These

batteries were designed specifically for use with the 5020 / 5040 Handset

and the 5020 / 5040 charger ONLY. Improper use of the batteries may result

in explosion and fire hazard. Do not do anything that would cause the

battery to short circuit.

Location Type Part Number

USA Ordinary charger 84642472

Countries outside the USA Ordinary charger 84642464

USA USB charger 84642473

Countries outside the USA USB charger 84642466

USA Power supply 84642471

EU Power supply 84642469

UK Power supply 84642470

All USB cable 84718504

Polycom, Inc. 9

Polycom Kirk 5020-5040 User Guide Getting Started

• Do not let battery or charger come into contact with conductive metal

objects.

• Do not attempt to take battery apart.

• Power handset off before removing the battery.

Installing Battery

Before using the handset, it is necessary to install the battery.

1 To install battery press down back cover and slide it towards the bottom of

the handset.

2 Lift off back cover.

3 Insert battery with the label readable. Align the contacts of the battery with

the corresponding connectors on the battery compartment and insert in

the direction of the arrow.

Warning: Make sure that the contacts of the battery and the connectors of

the battery compartment are aligned before sliding the battery in the

direction of the arrow.

4 Press back cover back in locked position (when you hear a click the back

cover is in position).

Note: The product label, including the CE logo, can be found in the battery

compartment.

Polycom Kirk 5020-5040 User Guide Battery Capacity

10 Polycom, Inc.

Charging Battery

When charging battery for the first time, it is necessary to leave handset in

charger for 14-16 hours for the battery to be fully charged.

During normal operation, it takes approximately 6 hours to charge the handset

from fully discharged to its full capacity. Turning the backlight off reduces

charging time with approximately 2 hours (refer to “Turning Backlight Off” on

page 56).

á Place handset in charger.

For correct charging, be sure the room temperature is between 0°C/32°F and

40°C/104°F. Do not place the handset in direct sunlight. The battery has a

built-in heat sensor which will stop charging if the battery temperature is too

high.

If the handset is turned off when placed in charger, nothing indicates the

charging. There will be no reaction on incoming calls.

If the handset is turned on when charging, the display shows the blue charging

icon in the status bar. The charging icon is replaced by the green fully

charged icon , when the battery is fully charged (when handset is removed

from charger, the charging icon disappears). The handset will not vibrate. Auto

answer is inactive. The handset reacts normally for incoming calls.

It is necessary to recharge battery when display shows the battery low icon ,

or if the handset cannot be turned on.

Battery Capacity

The capacity of the battery depends on the use of backlight and talk time.

Battery capacity in active mode:

• 5020: up to 20 hours of talk time. 5040: up to 15 hours of talk time.

Battery capacity in standby mode:

Polycom, Inc. 23

Polycom Kirk 5020-5040 User Guide Making Calls

Making Calls

The handset must be subscribed and registered to make a call. For more

information about subscribing, refer to “Creating a Login” on page 64.

For internal calls, dial extension number. Contact your system administrator

for a list of these extension numbers.

For external calls, dial external code (or line pool code) to access an external

line, then dial external number. Contact your system administrator to confirm

what external code or line pool code to use.

Off Hook Dialling (Dial Directly)

1 Press to make a call.

2 Dial number.

3 Press to terminate the call.

On Hook Dialling (Pre-Dial)

1 Dial number.

2 Press to make a call.

3 Press to terminate the call.

Dial from Phone Book

The handset’s phone book is familiar to an ordinary phone book. However, the

find name function makes it easy to find a contact as you can jump directly to

the desired contact using the quick search as described below.

1 Press Menu to enter main menu.

2 Scroll to Phone Book and press Select.

3 Scroll to Find name and press Select.

4 To find a name you can:

5 Scroll until you reach the desired name. To scroll through the names

quickly press the navigation key continuously.

6 Use quick search by pressing the first letter(s) (max. 5 letters) of the desired

name (refer to “Using the Alphanumeric Keyboard” on page 32).

7 Press .

8 If more than one number: scroll to the desired number and press .

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Others manual(s) of Polycom KIRK 5040

Polycom KIRK 5040 Quick start guide - English, German - 56 pages

Polycom KIRK 5040 User Manual - German - 8 pages

Polycom KIRK 5040 Quick start guide - Dutch, Danish - 56 pages

Polycom KIRK 5040 Quick start guide - French, Italian - 56 pages

Polycom KIRK 5040 Quick start guide - Polish, Swedish - 56 pages

Polycom KIRK 5040 Quick start guide - Spanish - 56 pages

Polycom KIRK 5040 Quick start guide - Norwegian - 56 pages

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Polycom KIRK 5040 Manual

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