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Contact Polestar
Use the following contact information to contact
Polestar.
Polestar HQ
Assar Gabrielssons Väg 9
SE-405 31 Gothenburg
Sweden
020-79 77 89
polestar.com
Polestar ID
Polestar ID is a personal ID that gives access to
various services via a single username and
password.
One example of a service requiring a Polestar ID
is when you want to check your car on your
phone using the Polestar app.
A Polestar ID is created on the website,
polestar.com or in the Polestar app.
Related information
Creating a Polestar ID (p. 15)
Problems logging in with Polestar ID (p. 16)
Book service and repair (p. 495)
NOTE
The services available may vary over
time and depend on equipment level
and market.
If the username/password for a serv-
ice (e.g. Polestar Connect) is changed,
then it is also changed automatically
for other services.
14 Your Polestar
14


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