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5.Cannot set E-mail or registration
application
- Make sure that the MID is connected to a
Wi-Fi network and can connect to the Internet.
- your E-mail settings have been entered
correctly for the account being accessed.
- Make sure your system time and local time
are correct.
6. Can not record
- Press the RESET button on the top of the
device, then check if the record function works
correctly.
7. The stand-by time of the device is too
short
- The duration of the lithium battery varies with
environmental temperature changes and the
service conditions. If the environment
temperature is too low or too high, the duration
of the battery will be affected. It is
recommended to use this device at normal
temperature.
- Battery life is dependent on using status.
High volume, WIFI, and the frequent use may
cause the battery to be drained at a higher
rate.
11
8.No sound via earphone
- Please check if the volume setting is 0.
- Please check if audio file is broken, and try to
play another audio file to confirm. If the audio
file is broken, it may cause critical noise or
static.
9. The color distortion of video or picture
display
- Press the RESET button on the top of the
device to resolve this issue.
10. Can not copy files
- Please check if the device is connected to the
computer correctly.
- Please check if the memory space is full.
- Please check if the USB cable is broken.
11. No sound or no image via HDMI Output.
- Please check if the device is connected to
HDMI cable correctly, and the TV setting of
HDMI port is correct.
- Please check if the HDMI cable is broken.
- Press the RESET button on the top of the
device, then check if the HDMI output function
works correctly.
12. Other troubles
Please follow up the next step to fix the other
troubles before you return the MID/Tablet PC
to us:
Troubleshooting
33


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