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DISPLAY ICONS
Flight mode is on. Flight mode cuts off all wireless communication from your watch. You can still use
it, but you can't sync your data with the Polar Flow mobile app or use it with any wireless accessories.
Do not disturb mode is on. When do not disturb is switched on, the watch will not vibrate when you
receive notifications or calls (the red dot will still appear at the bottom left of the display). Also, the
backlight activation gesture is disabled.
Alarm is set. You can set the alarm in Settings > Watch settings.
Your paired phone is disconnected and you have notifications turned on. Check that your phone is
within Bluetooth range from your watch and Bluetooth is enabled on your phone.
Button lock is on. You can unlock the buttons by pressing and holding the LIGHT button.
RESTARTING AND RESETTING
If you experience problems with your watch, you can try restarting it. Restarting the watch will not delete any of the settings
or your personal data from the watch.
TO RESTART THE WATCH
On your watch, go to Settings > General settings > About your watch. Scroll down to find Restart. Press the OK button and
then press OK again to confirm the restart.
You can also restart your watch by pressing and holding the OK button for 10 seconds.
TO RESET THE WATCH TO FACTORY SETTINGS
If restarting your watch didn't help, you can reset the watch back to factory settings. Note that resetting the watch back to
factory settings empties all personal data and settings from the watch, and you will need to set it up again for your
personal use. All data that you have synced from your watch to your Flow account is safe. You can do the factory reset via
FlowSync or from the watch.
Factory reset via FlowSync
1. Go to flow.polar.com/start and download and then install the Polar FlowSync data transfer software onto your
computer.
2. Connect your watch to the computer’s USB port.
3. Open settings in FlowSync.
4. Press the Factory Reset button.
5. If you use Flow app to sync, check the list of paired Bluetooth devices on your phone, and remove your watch from
the list if it's there.
Now you need to set up your watch again, either via mobile or computer. Just remember to use the same Polar account in
the setup you've used before resetting.
Factory reset from the watch
On your watch, go to Settings > General settings > About your watch. Scroll all the way down to find Reset all data and
settings. Press the OK button and then press OK again to confirm the factory reset.
Now you need to set up your watch again, either via mobile or computer. Just remember to use the same Polar account in
the setup you've used before resetting.
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