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POLAR PRIVACY
POLAR PRIVACY
POLAR CLUB FITNESS CLUB INSTRUCTIONS
When purchasing the Polar Club product, the fitness club enters into an agreement with Polar. In this
agreement, Polar will be acting as the data processor responsible for storing and managing the
information uploaded into the Polar Club service. The fitness club acts as the data controller, and it is
responsible for the data that is uploaded into the service and how the data is processed. The fitness club
is also responsible for the validity of the users information, and in addition is responsible for handling
the data processing requests of individual users (deleting information etc.). More information on Polar
data protection at https://www.polar.com/en/legal/privacy-notice.
The fitness club should guide its customers concerning the options on participating in group exercise
classes. The fitness club should also tell its customers that they should reserve enough time when
creating a Polar account as certain terms must be accepted, and that persons under the age of 13 must
have approval from their legal guardian. If necessary, the participant should be guided to use a guest
account.
The participants training information is stored in the Club service and on the fitness club’s iPad. This
information is deleted from the fitness club’s iPad after 30 days. No personal information is stored in the
Polar Club service or on the fitness club’s iPad.
POLAR CLUB EXERCISER INSTRUCTIONS
The information from Polar Club classes is stored on the fitness club’s iPad for one month. Information
stored includes the participant’s training information as well as the identifying electric ID with which the
Flow account used when signing in is connected to the Polar Flow database. The actual Polar Flow
account is not stored on the iPad. All user information linked to the Polar Flow account is located in the
Polar Flow service, and the fitness club does not have access to this information. The information in the
Polar Flow service is saved on the servers of Polar’s service provider. The servers are located in the EU or
outside the EU.
A customer can participate in a Polar Club class by using an existing Polar Flow account, by creating a new
Polar Flow account when signing in or by using a guest account.
A customer using a Polar Flow account:
The user signs in for a Polar Club class by using an existing Flow account or by creating a new account
when signing in. When creating a Polar Flow account no personal information is stored on the fitness
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