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Er is een storing.
20,
19,3
16:12
5
Anna heeft een rood scherm.
Wanneer er een ketelstoring door Anna wordt
opgemerkt zal het scherm rood kleuren en verschijnt
er een berichticoon op het scherm.
Dit bericht kun je lezen in de app.
In de app open je het bericht door het Anna-scherm te
openen. Tik op het berichticoontje in de rode cirkel op
je smartphone of tablet. Houd er rekening mee dat bij
een ketelstoring mogelijk is dat Anna de cv-ketel niet
kan aansturen en een temperatuurwijziging niet wordt
doorgevoerd.
Het bericht zal pas verdwijnen wanneer de
ketelstoring is opgelost.
Het scherm zal weer blauw worden.
Smile not found”.
Wanneer de Smile niet meer met Anna kan
communiceren, zal het scherm rood kleuren en de
tekst “Smile not found” tonen.
Je kan Anna niet via de app of HTML-interface
bereiken. Je kunt Anna alleen hoger en lager zetten
via Anna zelf.
Dit kan komen doordat de kabel tussen Anna en de
Smile los zit of last heeft van storing. Controleer de
kabelverbinding tussen Anna en de Smile en probeer
de Smile te herstarten door deze uit en aan te zetten.
Mocht dit het probleem niet oplossen neem dan
contact op met de helpdesk.
Rdg  het lsen n  r 
lachung t  hand n  cv-l.
K je  n u, l dan n inae.
6


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