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TROUBLESHOOTING
POSSIBLE CAUSE SOLUTION
Headset was not in discovery mode when
mobile phone menu selections were made.
See page 7 “Bluetooth Pairing”.
Incorrect menu selections were
made on your cellular phone.
See page 7 “Bluetooth Pairing”.
MY HEADSET DOES NOT WORK WITH MY PHONE.
POSSIBLE CAUSE SOLUTION
Mute is turned on.
Press both sides of the
Volume/Mute Button simultaneously.
CALLERS CANNOT HEAR ME.
POSSIBLE CAUSE SOLUTION
The Headset is not turned on.
Press the Call Control Button for 2 seconds until you hear
a beep or see the Headset Status Indicator glow blue.
Your Headset is out of range.
Move the Headset closer
to the phone or Bluetooth device.
Your Headset battery is flat.
Charge your battery using the AC
Power Adapter supplied, the AC Adapter
from your mobile phone, or a AAA battery.
The listening volume is too low.
Press the top part of the Volume/Mute Button
to increase the sound heard in the Headset.
I CANNOT HEAR CALLER/DIALLING TONE.
I DID NOT ENTER MY PASS KEY.
POSSIBLE CAUSE SOLUTION
Your phone did not locate the Headset. Repeat the Pairing process on page 7.
Incorrect menu selections were
made on your cellular phone.
Repeat the Pairing process on page 7.
RESOLUCIÓN DE PROBLEMAS
POSIBLE CAUSA SOLUCIÓN
El auricular no se encontraba en el modo de
detección cuando se seleccionaron las opciones de
emparejamiento en el teléfono móvil.
Consulte “Emparejamiento de Bluetooth” en la página 7.
Las opciones de emparejamiento seleccionadas en
el teléfono móvil son incorrectas.
Consulte “Emparejamiento de Bluetooth” en la página 7.
EL AURICULAR NO FUNCIONA CON EL TELÉFONO.
POSIBLE CAUSA SOLUCIÓN
El teléfono no detectó el auricular.
Repita el proceso de emparejamiento
descrito en la página 7.
Las opciones de emparejamiento seleccionadas
en el teléfono móvil son incorrectas.
Repita el proceso de emparejamiento
descrito en la página 7.
NO INGRESÉ LA CLAVE.
POSIBLE CAUSA SOLUCIÓN
La función mute está activada.
Presione ambos lados del botón de
volumen/mute de manera simultánea.
LA PERSONA QUE LLAMA NO ME OYE.
POSIBLE CAUSA SOLUCIÓN
El auricular no está encendido.
Presione el botón de control de llamada durante 2
segundos hasta que escuche un sonido o vea que el
indicador de estado del auricular se ilumina en azul.
El auricular está fuera de alcance. Acerque al auricular al teléfono o dispositivo Bluetooth.
La batería del auricular está totalmente descargada.
Cargue la batería usando el transformador de CA que
se proporciona con el auricular, el adaptador de CA del
teléfono móvil o unas pilas AAA.
El volumen de escucha es demasiado bajo.
Presione la parte superior del botón de volumen/mute
para subir el volumen del auricular.
NO PUEDO OÍR EL TONO DE LLAMADA NI A LA
PERSONA QUE LLAMA.
8


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