Manual Plantronics Calisto P835-M (page 32 of 34) (English)

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The Tx or Rx audio quality

on my Calisto sounds

mufﬂed or distorted?

•IftheCalistounitisusedbyseveralpeopleatthesametime,usersshould

be positioned either in front or the back of the unit for optimal microphone

pick-up.

•Forsmallgroupcalls,wehighlyrecommendthatthePA50WirelessMicbe

used as it provides ﬂexible 360 degree room coverage.

The Wireless PA50 Mic

doesn’t seem to work

as well as the Calisto

speakerphone?

•First,makesurethePA50Micisindeedturnedon(seeabovequestion).

•Second,makesurethePA50Micisplacedonlapelintheoptimallocation

shown here.

•Itcanalsobeplacedatonatableforgroupcallsbutinthatcase,more

background noise/room echo will be picked up

When I plug the unit into the

USB port, the unit says “PC

unavailable”?

•First,makesureMSFTOCR2/Lyncisupandrunning

•Second,gointoMSFTOC“Tools/SetupAudioandVideo”andmakesure

“Calisto 800 Series” is selected as the Speaker and Microphone

•Third,gotothePCSystemAudioSettingsandsimilarlymakesure“Calisto

800 Series” is selected as the Default device for “Playback” and “Recording”

(optional).

•RebootthePCandtheunit(bothUSBandAC)andtryagain.Whenplugging

the unit into the USB port, make sure that the “Hardware is detected”.

How do I know what version

of ﬁrmware/software I am

using?

•GoinMenu>Settings>AboutCalisto

Some keys on the dialpad do

not seem to respond when I

hit them?

•Thekeypadsensorsadapttoauser’stouchasmuchastheuseralsogets

used to them. Just like with Touchscreens, it may take a few hours for the user

and the unit to get fully “calibrated”!

Call Control doesn’t work

when I use Skype, Avaya

or other non Micosoft

Lync/Ofﬁce Comminicator

softphones?

•CallcontrolforsoftphonesotherthanLync/MicrosoftOfceCommunicator

will be available later in 2011

When I try to redial an entry

in the Call Log, I get an

error message that the call

cannot be dialed?

•TodayLync/MicrosoftOfceCommunicatorpassincompleteCallInformation

back to Calisto in some cases

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Plantronics Calisto P835-M Manual

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