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Plantronics Calisto 800 Series Manual

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It is highly recommended that you install Plantronics Spokes software
available for the Calisto 800 system. Though your Calisto 800 system will
operate without the software running, it will limit the system’s capabilities.
Depending on softphone features supported, Spokes software allows you to
do many, if not all, of the capabilities found in the Use Call Features section
of this guide with your favorite softphone(s). See the Calisto 800 Feature
Table for a complete list of available features for specific softphones you use.
To install Spokes software please visit: www.plantronics.com/soware
Spokes Software Highlights
Plantronics Spokes software works with your Calisto 800 Series speakerphone and supported
softphone and media player applications to provide the following capabilities*:
• Answer / End softphone calls from Calisto 800 speakerphone or wireless mic
• Mute / Un-Mute microphone (far end cannot hear you) from speakerphone or wireless mic
• Hold / Resume call from speakerphone
• Display softphone name and Caller ID for incoming call
• Place a call via softphone from Calisto dialpad, Call Log, or Favorites
• Place or answer 2nd call from Calisto dialpad, Call Log, or Favorites list while on a softphone call
• Manage 2 calls concurrently: softphone call, mobile call, PSTN call ; any combination of 2 calls
• Advanced presence capabilities lets others know your availability when on a call
• Configure a default softphone for outgoing calls
• Automatically manage your PC multimedia so you never miss a call
• Quickly access links to product support and software/firmware upgrade information
* Functionality may vary by application; see the Calisto 800 Features Table on page 33 for details.
Softphone Support
For a complete list of softphones supported by Spokes software and other details, please refer
to: hp://www.plantronics.com/media/downloads/SophoneCompability
Default Softphone
Spokes software will attempt to assign a Default Softphone automatically when Calisto 800 is
first connected to your computer. The first active (installed and running) softphone detected
that supports call dialing from the Calisto 800 keypad will be assigned Default Softphone status.
See the table on pg. 33 to determine if your softphone supports call dialing with Calisto 800.
If Calisto cannot detect a Default Softphone automatically, one can be assigned manually.
Calisto 800 will indicate its inability to detect a Default softphone by showing “PC Unavailable”
when the “Dial” softkey is pressed with Calisto 800 connected to a computer. Instructions for
setting a Default Softphone manually can be found in the Plantronics Control Panel section.
Plantronics Spokes Software
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