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reported to us or to our after sales service in the Federal Republic of Germany.
This report has to be made immediately after the detection and within 24
months after the delivery to the first ultimate vendee.
The guarantee for our appliances is valid under the following conditions:
Defects of the appliance which are verifiably caused by material or fabrication
deficiency will be rectified free of charge by our after sales. When the defect
appears within 6 months we suppose that there is a material or fabrication
deficiency.
Within the guarantee we will repair deficient components free of charge using
components of our own choice or they will be replaced by flawless components .
Appliances, which can, due to their dimensions, be reasonably transported by an
automobile, should be given over or submitted to our after sales.
If the repair work is refused by us or if the repair work finally fails, the old
appliance, if requested, will be replaced by an appliance of the same kind, quality
and type within the period of guarantee If the old appliance is no longer produced
at the time the defect occurred, PKM will be entitled to deliver a similar appliance.
The exchange of the appliance principally takes place in the shop the first vendee
bought the appliance in unless the appliance is too large to be transported by the
vendee.
The guarantee does not establish any entitlement to withdraw from the purchase
contract or for a price reduction.
Replaced components or exchanged appliances demise to us as our property.
The guarantee claim does not cover:
1. fragile components as plastic, glass or bulbs;
2. minor modifications of the PKM-products concerning their authorized
condition if they do not influence the utility value of the product;
3. damage caused by handling errors or false operation;
4. damage caused by aggressive environmental conditions, chemicals, detergents;
5. damage caused by non-professional installation and haulage;
6. damage caused by non common household use;
7. damages which have been caused outside the appliance by a PKM-product
unless a liability is forced by legal regulations.
The validity of the guarantee will be terminated if:
1. the prescriptions of the installation and operation of the appliance are not
observed.
2. the appliance is repaired by a non-professional.
3. the appliance is damaged by the vendor, the installer or a third party.
4. the installation or the start-up is performed inappropriately.
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