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Additional information (Stereo receiver: SX-P01, SX-P01DAB)
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
General
The clock is not set to the correct time.
Did a power failure occur?
Reset the clock. (page 44)
When a button is pressed, the unit does not respond.
Have you correctly selected the stereo receiver or CD player
using the CONTROL RCV or CONTROL CD button on the
remote control before using the function button?
Set the unit to the power stand-by mode and then turn it back
on.
If the unit still malfunctions, reset it. (page 51)
No sound is heard.
Is the volume level set to “Min”?
Is the volume muted?
Are the headphones connected?
Are the speaker wires disconnected?
Remote control
The remote control does not operate.
Is the AC power lead of the unit plugged in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor receive strong light?
Tuner
The radio makes unusual noises continuously.
Is the unit placed near the TV or computer?
Is the FM wire antenna placed properly? Move the wire antenna
away from the AC power lead if it is located nearby.
DAB
DAB reception is poor.
Check the connections, and adjust the location and position of
wire antenna. After that, execute Auto Scan function manually.
(page 49)
If the reception environment changed by removal, etc., execute
Auto Scan function manually. (page 49)
Condensation
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet or on the transmitter on the remote control.
Condensation can cause the unit to malfunction. Wipe off any
condensation on the transmitter with a soft cloth before
operating the unit.
If problem occurs
When this product is subjected to strong external interference
(mechanical shock, excessive static electricity, abnormal
supply voltage due to lightning, etc.) or if it is operated
incorrectly, it may malfunction.
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power
on again.
2
If the unit is not restored in the previous operation,
unplug and plug in the unit again, and then turn the
power on.
Note
If neither operation above restores the unit, clear all the
memory by resetting it.
Factory reset, clearing all memory
1
Turn on the unit.
Refer to To turn the power on on page 44 for details.
2
Select the stereo receiver by pressing the CONTROL RCV
button on the remote control.
3
Press the SETUP button.
4
Press the
/
button to select ‘Factory Reset’.
5
Press the ENTER button.
6
Press the
/
button to select ‘RESET OK?’.
7
Press the ENTER button.
The stereo receiver is restarted automatically.
CAUTION
• This operation will erase all data stored in memory
including clock, timer settings, tuner preset.
Cleaning the cabinet
Periodically wipe the cabinet with a soft cloth and a diluted
soap solution, then with a dry cloth.
CAUTION
Do not use chemicals for cleaning (petrol, paint thinner,
etc.). It may damage the cabinet.
Do not apply oil to the inside of the unit. It may cause
malfunctions.
51


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