Manual Pioneer X-HM31V (page 34 of 256) (English, German, Dutch, French, Italian, Spanish)

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Additional information11

Chapter 11:

Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this

component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components

and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your

nearest Pioneer authorized service center or your dealer to carry out repair work.

• If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the

outlet and insert again to return to normal operating conditions.

General problem

Problem Check Remedy

Settings you have made have

been cleared.

Was the power cord unplugged? When power cord is unplugged, the settings you have made is

cleared. Please set the clock again. If you do not want to clear the

settings, do not unplug the power cord.

Difference in volume

between DVDs, CDs, MP3,

WMA, iPod/iPhone/iPad,

Tun er,

AUDIO IN

and

LINE

This is not a problem with this unit. The volume may sound differently depending on the input source

and recording format.

This unit cannot be operated

with the remote control.

Are you operating from far away? Operate within 7 m,

30º

of the remote sensor on the front panel

(page 6).

Is the remote control sensor exposed

to direct sunlight or strong artificial

light from a fluorescent bulb, etc.?

The remote control signals may not be received properly if the

remote control sensor is exposed to direct sunlight or strong

artificial light from a fluorescent bulb, etc.

Are the batteries dead? Replace the batteries (page 6).

Disc cannot be played or disc

is ejected automatically.

Is the disc scratched? Scratched discs may not play.

Is the disc dirty? Wipe the dirt off the disc (page 41).

Is this unit placed in a humid

location?

There could be condensation inside. Wait a while for the

condensation to evaporate. Do not place this unit near an air-

conditioner, etc. (page 40).

DVD VR cannot be played. Is the disc supported CPRM? This unit does not support CPRM. You can play only DVD VR of a

non CPRM.

Picture is stretched, or

aspect ratio cannot be

switched.

Is the aspect ratio properly set on the

connected TV?

Refer to the TV’s operating instructions and set the TV’s aspect ratio

properly.

TV Screen

properly set? Set

TV Screen

properly (page 32). This setting is available for a disc

or USB storage device content. For movies and images stored in

iPod/iPhone/iPad, operate your iPod/iPhone/iPad.

During playback, picture is

disturbed or dark.

This is not a problem with this unit. This unit supports Rovi copy protection. With some TVs, the picture

may not display properly when playing discs including copy

prevention signals. This is not a malfunction.

Are this unit and TV connected via a

video deck?

When this unit and TV are connected via a video deck, this unit’s

analog copy protect function may cause the picture being played

on the video deck not to display properly. Connect this unit and TV

directly.

Sound and video are

intermittent during disc

playback.

Sound volume may be too high. Sound and video may be unsteady if sound volume is set too high;

in this case, lower the sound volume.

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Pioneer X-HM31V Manual

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