491925
24
Zoom out
Zoom in
Previous page
1/184
Next page
11/5/25 X-HM10_20_En.fm
En-24
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
n General
Symptom Possible cause
l The clock is not set
to the correct time.
l Did a power failure occur?
Reset the clock. (Refer to
page 9)
l When a button is
pressed, the unit
does not respond.
l Set the unit to the power
stand-by mode and then
turn it back on.
l If the unit still malfunctions,
reset it. (Refer to page 25)
l No sound is heard. l Is the volume level set to
“Min”?
l Are the headphones
connected?
l Are the speaker wires
disconnected?
n CD player
Symptom Possible cause
l Playback does not
start.
l Playback stops in
the middle or is not
performed properly.
l Is the disc loaded upside
down?
l Does the disc satisfy the
standards?
l Is the disc distorted or
scratched?
l Playback sounds are
skipped, or stopped
in the middle of a
track.
l Is the unit located near
excessive vibrations?
l Is the disc very dirty?
l Has condensation formed
inside the unit?
n Remote control
Symptom Possible cause
l The remote control
does not operate.
l Is the AC power lead of the
unit plugged in?
l Is the battery polarity
correct?
l Is the battery dead?
l Is the distance or angle
incorrect?
l Does the remote control
sensor receive strong
light?
n Tuner
Symptom Possible cause
l The radio makes
unusual noises
continuously.
l Is the unit placed near the
TV or computer?
l Is the FM aerial or AM loop
aerial placed properly?
Move the aerial away from
the AC power lead if it is
located nearby.
n USB
Symptom Possible cause
l Device cannot
be detected.
l Is there any MP3/WMA file
available?
l
Is the device properly connected?
l Is it an MTP device?
l Does the device contain AAC
file only?
l Playback does
not start.
l Is it a copyright protected
WMA file?
l Is it a false MP3 file?
l Wrong time
display.
l Wrong file name
display.
l Is Variable Bitrate file being
played back?
l
Is the File Name written in
Chinese or Japanese characters?
n iPod and iPhone (X-HM20 only)
Symptom Possible cause
l No sound is
produced.
No image
appears on the
TV/monitor.
l
The iPod or iPhone is not playing.
l The iPod or iPhone is not
properly connected to the unit.
l Is the AC power lead of the
unit plugged in?
l The video cable is not properly
connected.
l The TV/monitor’s input
selection is not properly set.
l The iPod TV out feature has
not been set to output video.
l
Audio from the iPod/iPhone cannot
be heard via the headphones
connected to the unit.
l iPod or iPhone
will not charge.
l The iPod or iPhone is not
making full contact with the
connector.
l Using iPod (3
rd
generation).
l The iPod or iPhone is not
supported. Refer to page 10
for compatible models.
l The iPod or iPhone unit cannot
be charged whilst the main unit
is in USB mode.
l
“This accessory is
not made to work
with iPhone” or
“This accessory is
not supported by
iPhone” appears
on iPhone screen.
l The iPhone battery is low.
Please charge the iPhone.
l iPhone is not properly docked.
24


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Pioneer X-HM20 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Pioneer X-HM20 in the language / languages: English, German, Dutch, French, Italian, Spanish as an attachment in your email.

The manual is 65,41 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info