Manual Pioneer VSX-830 K (page 114 of 137) (English)

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FAQ

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong

with this component, check the points below. Sometimes the trouble may lie in another component. Investigate

the other components and electrical appliances being used. If the trouble cannot be rectified even after exercis-

ing the checks listed below, ask your nearest Pioneer authorized independent service company to carry out repair

work.

! If the unit does not operate normally due to external effects such as static electricity disconnect the power plug

from the outlet and insert again to return to normal operating conditions.

If the problem is not solved after the troubleshooting below, if the screen freezes unexpectedly or if the buttons on

the remote control or front panel stop working completely, do the following:

! Press u STANDBY/ON on the front panel to turn off the power, then turn the power back on.

If this does not solve the problem, turn off the power again, then press and hold the u STANDBY/ON button

on the front panel for at least five seconds. (The power turns on, then turns off after five seconds.)

! If the power cannot be turned off, press and hold u STANDBY/ON on the front panel for over five seconds. The

power will turn off. In this case, the various settings made on the receiver may be cleared.

Power

Symptom Remedy

The power does not turn on. Make sure that the power cord is plugged in to an active power outlet.

Try disconnecting from the power outlet, then plugging back in.

Power automatically turns off.

When Auto Power Down is set, the power automatically turns off at the set time (page

109 ).

When the power is turned on, the

WIRELESS indicator slowly flashes.

After unpacking, turning on the power, and returning to initial factory settings (page 91

), the WIRELESS indicator slowly flashes. This is not a malfunction.

This receiver is designed to automatically enter WAC mode when turning on the power of

this receiver in the initial factory settings state. For details about WAC mode, please refer

to page 54 . After the network settings (page 52 ) have been completed, the WIRELESS

indicator flashing disappears.

When the network is not connected, even though the WIRELESS indicator is blinking,

there is no problem using it in this state.

VSX-1130 only: Power cannot be

turned off. (HDZONE ON is dis-

played.)

Press the HDZ button on the remote control for 1.5 seconds and then press the

u STANDBY/ON button to turn OFF the power.

The receiver suddenly switches off or

the WIRELESS indicator blinks.

Check that there are no loose strands of speaker wire touching the rear panel or another

set of wires. If so, re-attach the speaker wires, making sure there are no stray strands.

The receiver may have a serious problem. Disconnect from the power and call a Pioneer

authorized independent service company.

During loud playback the power sud-

denly switches off.

Turn down the volume.

Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC setup on page 101 .

Switch on the digital safety feature. While holding down ENTER on the front panel,

press u STANDBY/ON to set this receiver to the standby mode. Use TUNE i/j to

select D.SAFETY cOFFd, and then use PRESET k/l to select 1 or 2 (select D.SAFETY

cOFFd to deactivate this feature). If the power switches off even with 2 switched on, turn

down the volume. With 1 or 2 on, some features may be unavailable.

If there is very little low frequency information in the source material, change your

speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS

(see Speaker Setting on page 107 ).

Symptom Remedy

The unit does not respond when the

buttons are pressed.

Try switching the receiver off, then back on again.

Try disconnecting the power cord, then connect again.

AMP ERR is indicated and the main

power turns off. The MCACC PRO

(VSX-1130) /Advanced MCACC

(VSX-830) indicator blinks and the

main power does not turn on.

The receiver may have a serious problem. Do not try switching the receiver on. Unplug

the receiver from the wall and call a Pioneer authorized independent service company.

The receiver suddenly switches off or

the FL OFF indicator blinks.

There is a possibility that the power supply circuit of the receiver has failed. Wait at least

one minute and then turn ON the power again. If the same symptom appears again after

turning ON the power again, stop using the receiver, disconnect the power cable and

request repair.

AMP OVERHEAT blinks in the dis-

play and the FL OFF indicator flash

and the power turns off.

Allow the unit to cool down in a well-ventilated place before switching back on (see

Installing the receiver on page 11 ).

Check whether the cables used to connect the speakers are short-circuited.

Wait at least 1 minute, then try turning the power on again.

The temperature within the unit has exceeded the allowablevalue.

Lower the volume level.

The main power suddenly turns

off, and MCACC PRO (VSX-1130) /

Advanced MCACC (VSX-830) indica-

tor blinks.

The power unit is damaged. Unplug the receiver from the wall and call a Pioneer autho-

rized independent service company.

No sound

Symptom Remedy

There is no sound output, the sound

gets cut off, or there is noise present.

If Fixed PCM in audio parameter is set to ON, you will not be able to playback audio in

formats other than PCM audio. For other audio formats than PCM audio, select OFF (See

Setting the Audio options on page 86 ).

No sound is output when an input

function is selected.

Turn the volume up to approx. –30 dB.

Check that the speaker selector setting is set to OFF (page 88 ).

Make sure the correct input function is selected.

Make sure the correct input signal is selected (see Choosing the input signal on page

73 ).

Check that the source equipment is correctly connected (Refer to page 20 (VSX-1130)

or page 38 (VSX-830)).

Check that the speakers are connected properly (see Connecting the speakers on page

24 ).

No sound from the surround or

center speakers.

Check that the Stereo listening mode or the Front Stage Surround Advance mode isn’t

selected; select one of the surround listening modes (see Enjoying various types of play-

back using the listening modes on page 71 ).

Check that the surround/center speakers are not set to NO (see Speaker Setting on page

107 ).

Check the speaker connections (see Connecting the speakers on page 24 ).

unable to get sound out of the rear speakers, can you help please Submitted on 9-4-2021 at 12:43
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Others manual(s) of Pioneer VSX-830 K

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Pioneer VSX-830 K User Manual - Dutch - 146 pages

Pioneer VSX-830 K User Manual - French - 145 pages

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