Manual Pioneer VSX-1029 (page 63 of 69) (English)

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Additional information

 Cannot access Windows Media Player 11 or Windows

Media Player 12.

 In case of Windows Media Player 11: You are currently logged

onto the domain through your PC with Windows XP or

Windows Vista installed. Instead of logging onto the domain,

log onto the local machine (page 43).

 In case of Windows Media Player 12: You are currently logged

onto the domain through your PC with Windows 7 or 8

installed. Instead of logging onto the domain, log onto the local

machine (page 43).

 Cannot listen to Internet radio stations.

 The firewall settings for components on the network are

currently in operation. Check the firewall settings for

components on the network.

 You are currently disconnected from the Internet. Check the

connection settings for components on the network, and

consult with your network service provider if necessary

(page 46).

 The broadcasts from an Internet radio station are stopped or

interrupted. There are cases where you cannot listen to some

Internet radio stations even when they are listed in the list of

Internet radio stations on this receiver (page 44).

 The NETWORK function cannot be operated with the

buttons on the remote control.

 The remote control is not currently set to the NETWORK mode.

Press

NET

to set the remote control to the NETWORK mode

(page 50).

 This unit cannot be selected from the Spotify application.

 An Internet connection is required for both the mobile digital

device and this unit.

 Connect the mobile digital device by Wi-Fi to the wireless LAN

router of the same network as the one to which this unit is

connected.

 A Spotify Premium account (for a charge) must be registered

on the Spotify application.

 When this unit is in standby, it cannot be selected from the

Spotify application.

 The sound of the Spotify audio stream is not produced.

 Check whether this unit is selected on the Spotify application.

 Check that contents are playing on the Spotify application.

 If the above does not solve the problem, turn this unit’s power

off then back on.

 This unit’s volume does not increase when the volume

slider in the Spotify application is raised.

 On some models, there is an upper limit to the volume to

prevent the volume from being too high accidentally. To raise

the volume higher in this case, do so by operating the remote

control. When using an application such as iControlAV, the

volume can also be increased from the application.

 Playback continues on this unit when the Spotify

application is quit.

 The Spotify audio stream continues from this unit, even when

the Spotify application is quit. To operate again, relaunch the

Spotify application.

Troubleshooting of wireless LAN

 WLAN ERR shows in the display.

 There might be an irregularity with the WLAN adaptor

connected to the DC OUTPUT for WIRELESS LAN on the rear

panel.

 If WLAN ERR shows in the display when Network Standby is

ON, please pull out the AC power cord. When the AC power

cord is reconnected after 10 seconds, the WLAN ERR will be

canceled.

 Network cannot be accessed via wireless LAN.

 Wireless LAN converter’s power is not on (Wireless LAN

converter’s “Power”, “WPS” and “Wireless” indicators are not

all lit). Check that the USB cable connecting the wireless LAN

converter to the receiver’s DC OUTPUT for WIRELESS LAN

terminal is properly connected.

 The LAN cable is not firmly connected. Firmly connect the LAN

cable (page 22).

 Wireless LAN converter and base unit (wireless LAN router,

etc.) are too far apart or there is an obstacle between them.

Improve the wireless LAN environment by moving the wireless

LAN converter and base unit closer together, etc.

 There is a microwave oven or other device generating

electromagnetic waves near the wireless LAN environment.

Use the system in a place away from microwave ovens or

others device generating electromagnetic waves.

Avoid using devices generating electromagnetic waves as

much as possible when using the system with the wireless

LAN.

 Multiple wireless LAN converters are connected to the wireless

LAN router. When connecting multiple wireless LAN

converters, their IP addresses must be changed. For example,

if the wireless LAN router’s IP address is “192.168.1.1”, set the

first wireless LAN converter’s IP address to “192.168.1.249”,

the second wireless LAN converter’s IP address to

“192.168.1.248”, using values between 2 and 249 (such as “249”

and “248”) that are not assigned to other wireless LAN

converters or to other devices.

 Wireless LAN connections cannot be established between the

wireless LAN converter and base unit (wireless LAN router,

etc.).

With the wireless LAN converter connected to the receiver,

turn the receiver’s power off, unplug the power cord from the

power outlet, then plug the power cord back in and turn the

receiver’s power on.

The wireless LAN converter must be set in order to establish

wireless LAN connections. For details, refer to the operating

instructions of the wireless LAN converter.

 The wireless LAN converter is properly connected to the

receiver and the wireless LAN converter’s indicators are lit, but

the wireless LAN converter cannot be set from the receiver (the

settings screen cannot be displayed).

If Network Modes in the receiver’s Network Settings is set

to STATIC and the IP address has been set manually, the IP

address set in the wireless LAN converter may not match. In

the receivers Network Settings, set Network Modes to

DHCP. After the setting is completed, turn the receiver’s power

off. Next, turn the receiver’s power back on and check whether

the wireless LAN converter’s settings can be displayed with

the receiver.

If the settings can be displayed, change the IP address settings

of the receiver and wireless LAN converter as necessary.

 The IP address settings of the receiver and wireless LAN

converter do not match the settings of the wireless LAN router,

etc.

Check the IP address settings of the receiver and wireless LAN

converter (including the Network Modes).

If the receiver’s Network Modes is DHCP, turn the receiver’s

power off, then turn the power back on.

Check that the IP addresses of the receiver and wireless LAN

converter match the settings of the wireless LAN router, etc. If

the receiver’s Network Modes is STATIC, set an IP address

matching the network of the base unit (wireless LAN router,

etc.).

For example, if the wireless LAN router’s IP address is

“192.168.1.1”, set the receiver’s IP address to “192.168.1.XXX”

(*1), the subnet mask to “255.255.255.0”, the gateway and DNS

to “192.168.1.1”.

Next, set the wireless LAN converter’s IP address to

“192.168.1.249” (*2).

(*1) Set the “XXX” in “192.168.1.XXX” to a number between 2

and 248 that is not assigned to other devices.

(*2) Set the “249” in “192.168.1.249” to a number between 2

and 249 that is not assigned to other devices.

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Pioneer VSX-1029 Manual

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