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13
FAQ
Symptom Causes Remedy
The menu is not displayed
even when the included
CD-ROM is inserted into the
computer’s drive.
Depending on the computer’s set-
tings and environment, the menu
may not be displayed automatically.
Using Explorer, etc., double-click “MAIN_MENU.exe” in the
CD-ROM to execute it. A caution regarding security may
be displayed, but there is no security problem, so continue
the operation.
You are using a Macintosh com-
puter.
The provided CD-ROM includes the Windows version of
AVNavigator. The Mac OS version of AVNavigator can be
downloaded from http://www.pioneer.eu.
AVNavigator does not inter-
act well with the receiver.
The receiver’s power is not turned
on.
Turn the receiver’s power on. (Wait about 60 seconds after
the power turns on for network functions to start.)
After this, press Detection in AVNavigator to redetect the
receiver.
To turn this unit’s power on and off from the Interactive
Manual, set Network Standby at HOME MENU d
System Setup d Network Setup to ON.
The receiver or computer is not con-
nected to the LAN.
Connect a LAN cable to the receiver or computer (page 32).
After this, press Detection in AVNavigator to redetect the
receiver.
The router’s power is off. Turn the router’s power on.
After this, press Detection in AVNavigator to redetect the
receiver.
AVNavigator’s network settings are
not correct.
If your router does not support DHCP or UPnP, the receiv-
er’s IP address must be set in AVNavigator. First set the
IP address on the receiver, then set the same address in
AVNavigator (page 88).
After this, press Detection in AVNavigator to redetect the
receiver.
Network connections could be
restricted due to the computer’s net-
work settings, security settings, etc.
Check the computer’s network settings, security settings,
etc.
After this, press Detection in AVNavigator to redetect the
receiver.
When the Wiring Navi,
Operation Guide,
Interactive Manual or
Glossary is launched, a
warning about security
protection appears on the
browser.
This is because of the browser’s
security function.
This is not a problem. Perform the operation to authorize
the blocked contents.
Software updating does not
operate well.
There may be a problem with your
Internet Service Provider’s network.
Contact your contracted provider.
USB interface
Symptom Causes Remedies
The folders/files stored on a
USB memory device are not
displayed.
The folders/files are currently stored
in a region other than the FAT (File
Allocation Table) region.
Store the folders/files in the FAT region.
The number of levels in a folder is
more than 9.
Limit the maximum number of levels in a folder to 9 (page
44).
The audio files are copyrighted.
Copyrighted audio files stored on a USB memory device
cannot be played back (page 44).
A USB memory device is
not recognized.
The USB memory device does not
support the mass storage class
specifications.
Try using a USB memory device compatible with the mass
storage class specifications. Note that there are cases
where even the audio files stored on a USB memory device
compatible with the mass storage class specifications are
not played back on this receiver (page 44).
Connect the USB memory device and switch on this
receiver (page 34).
A USB hub is currently being used.
This receiver does not support USB hubs (page 44).
This receiver recognizes the USB
memory device as a fraud.
Switch off and on again this receiver.
Reconnect the USB device with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
A USB memory device is
connected and displayed,
but the audio files stored
on the USB memory device
cannot be played back.
Some formats of USB memory
devices, including FAT 12, NTFS, and
HFS, cannot be played back on this
receiver.
Check whether the format of your USB memory device is
either FAT 16 or FAT 32. Note that the FAT 12, NTFS, and
HFS formats cannot be played back on this receiver (page
44).
The file format cannot be properly
played back on this receiver.
See the list of file formats that can be played back on this
receiver (page 45).
iPod
Symptom Causes Remedies
iPod is not recognized. This receiver recognizes the iPod as
a fraud.
Switch off and on again this receiver.
Reconnect the iPod with the receiver switched off.
Change to an input other than iPod/USB, then set the input
back to iPod/USB.
100


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