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Troubleshooting and Other Information16
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Chapter 5
Troubleshooting and Other Information
Troubleshooting
Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something
wrong with this component, check the points below. Sometimes the trouble may lie in another
component. Inspect the other components and electrical appliances being used. If the trouble
cannot be rectified even after checking the points below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Sound
Problem Check Remedy
y
No sound is output.
y
Sound is not output
properly.
Are the cables properly
connected?
y
Connect the cable properly according to the connected devices
(page 9).
y
Insert the cable firmly and all the way in.
y
If there is any dirt on the connection plug and terminal, wipe it off.
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Are the connected components
properly set?
Refer to the operating instructions of the connected components and
then check, for example, the volume, input, and speaker settings.
Bluetooth
Problem Check Remedy
The Bluetooth wireless
technology device
cannnot be connected.
Are objects that emit
electromagnetic waves in
the 2.4 GHz band (microwave
oven, wireless LAN device or
Bluetooth wireless technology
apparatus) near the unit?
If such as an object is near the unit, set the unit far from it. Or, stop
using the object emitting the electromagnetic waves.
Is the Bluetooth wireless
technology device too far from
the unit or are obstructions
set between the Bluetooth
wireless technology device and
the unit?
Set the Bluetooth wireless technology device and the unit so that
the distance between them is within 10 m* and no obstructions exist
between them.
* The line-of-sight transmission distance is an estimate. Actual
transmission distances supported may differ depending on surrounding
condition.
Is the Bluetooth wireless
technology device set to
the communication mode
supporting the Bluetooth
wireless technology?
Check the setting of the Bluetooth wireless technology device.
Is pairing correct? Was the
paring setting deleted from
this unit or Bluetooth wireless
technology device?
Reset the pairing.
Does a Bluetooth wireless
technology device support
A2DP profile?
Check that the profile is correct.
16


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