Manual Pioneer DEH2310UB (page 9 of 84) (English, German, Dutch, French, Italian, Spanish)

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Troubleshooting

Symptom Cause Action

The display

automatically

returns to the

ordinary dis-

play.

You did not per-

form any opera-

tion within about

30 seconds.

Perform operation

again.

The repeat play

range changes

unexpectedly.

Depending on

the repeat play

range, the se-

lected range may

change when se-

lecting another

folder or track, or

when fast for-

warding/rever-

sing.

Select the repeat

play range again.

A subfolder is

not played

back.

Subfolders can-

not be played

when FOLDER

(folder repeat) is

selected.

Select another re-

peat play range.

NO XXXX ap-

pears when a

display is chan-

ged (NO TITLE,

for example).

There is no text

information em-

bedded.

Switch the display

or play another

track/file.

The display is

illuminated

when the unit

is turned off.

Demo mode is

on.

! Press

to can-

cel demo mode.

! Turn off the

demo display set-

ting.

The unit is mal-

functioning.

There is inter-

ference.

You are using a

device, such as a

cellular phone,

that transmits

electric waves

near the unit.

Move electrical de-

vices that may be

causing the inter-

ference away from

the unit.

Error messages

When you contact your dealer or your nearest

Pioneer Service Center, be sure to note the

error message.

Built-in CD Player

Message Cause Action

ERROR-11, 12,

17, 30

The disc is dirty. Clean the disc.

The disc is

scratched.

Replace the disc.

ERROR-10, 11,

12, 15, 17, 30,

There is an elec-

trical or mechan-

ical error.

Turn the ignition

switch OFF and

back ON, or switch

to a different

source, then back

to the CD player.

ERROR-15 The inserted disc

is blank

Replace the disc.

ERROR-23 Unsupported CD

format

Replace the disc.

FRMT READ Sometimes there

is a delay be-

tween the start of

playback and

when you start to

hear any sound.

Wait until the mes-

sage disappears

and you hear

sound.

NO AUDIO The inserted disc

does not contain

any playable

files.

Replace the disc.

SKIPPED The inserted disc

contains DRM

protected WMA

files.

Replace the disc.

PROTECT All the files on

the inserted disc

are embedded

with DRM.

Replace the disc.

USB storage device

Message Cause Action

NO DEVICE When plug and

play is off, no

USB storage de-

vice is con-

nected.

! Turn the plug

and play on.

! Connect a com-

patible USB sto-

rage device.

FRMT READ Sometimes there

is a delay be-

tween the start of

playback and

when you start to

hear any sound.

Wait until the mes-

sage disappears

and you hear

sound.

Appendix

Additional Information

Message Cause Action

NO AUDIO There are no

songs.

Transfer the audio

files to the USB

storage device and

connect.

The connected

USB storage de-

vice has security

enabled

Follow the USB

storage device in-

structions to dis-

able the security.

SKIPPED The connected

USB storage de-

vice contains

WMA files em-

bedded with

Windows Med-

iaä DRM 9/10

Play an audio file

not embedded with

Windows Media

DRM 9/10.

PROTECT All the files in the

USB storage de-

vice are em-

bedded with

Windows Media

DRM 9/10

Transfer audio files

not embedded with

Windows Media

DRM 9/10 to the

USB storage de-

vice and connect.

N/A USB The USB device

connected to is

not supported by

this unit.

! Connect a USB

portable audio

player or USB

memor y that is

USB Mass Storage

Class compliant.

! Disconnect your

device and replace

it with a compati-

ble USB storage

device.

CHECK USB The USB connec-

tor or USB cable

has short-

circuited.

Check that the

USB connector or

USB cable is not

caught in some-

thing or damaged.

The connected

USB portable

audio player/

USB memory

consumes more

than maximum

allowable cur-

rent.

Disconnect the

USB portable

audio player/USB

memor y and do

not use it. Turn the

ignition switch to

OFF, then to ACC

or ON and then

connect a compli-

ant USB portable

audio player/USB

memor y.

Message Cause Action

ERROR-19 Communication

failed.

Perform one of the

following opera-

tions.

–Turn the ignition

switch OFF and

back ON.

–Disconnect the

USB portable

audio player/USB

memor y.

–Change to a dif-

ferent source.

Then, return to the

USB portable

audio player/USB

memor y.

ERROR-23 USB storage de-

vice is not for-

matted with

FAT12, FAT16 or

FAT32

USB storage de-

vice should be for-

matted with FAT12,

FAT16 or FAT32.

Handling guidelines

Discs and player

Use only discs that feature either of the following two

logos.

Use 12-cm disc. Do not use 8-cm disc or an adapter

for 8-cm disc.

Use only conventional, fully circular discs. Do not use

shaped discs.

Do not insert anything other than a CD into the CD

loading slot.

Do not use cracked, chipped, warped, or otherwise

damaged discs as they may damage the player.

English

Appendix

Additional Information

<CRD4528-A/N>9

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Pioneer DEH2310UB Manual

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