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41Troubleshooting
6
Troubleshooting
6
Troubleshooting
PROBLEM CAUSE CORRECTION
No Power
The power cord is disconnected. Plug the power cord into the wall outlet securely.
No Picture
The TV is not set to receive the DVD signal.
Select the appropriate video input mode on the TV so
the picture from the DVD Receiver appears on the TV
screen.
The video cables are not connected securely.
Connect the video cables securely to both the TV and
DVD Receiver.
There is little or no
sound
Equipment connected via the audio cable is not set to
receive DVD signal output.
Select the correct input mode of the audio receiver so
you can hear the sound from the DVD receiver.
The audio cables are not connected to the speakers or
receiver securely.
Connect the audio cables into the connection
terminals correctly.
If not, connect speaker cables correctly. Speaker cables connected correctly.
The DVD picture
quality is poor
The disc is dirty. Clean the disc using a soft cloth with outward strokes.
A DVD/CD will not
play
No disc is inserted. Insert a disc.
An unplayable disc is inserted.
Insert a playable disc (check the disc type, colour
system and regional code).
The disc is inserted upside down.
Place the disc with the label or printed side facing
upwards.
The menu is open on screen. Press SETUP to close the menu screen.
There is a parental lock which prevents the playback of
DVDs with a certain rating.
Enter your password or change the rating level.
Humming noise
heard while a DVD
or CD is playing
The disc is dirty. Clean the disc using a soft cloth with outward strokes.
The DVD receiver is located too close to the TV, causing
feedback.
Move DVD receiver and audio components further
away from your TV.
Radio stations
can’t be tuned in
properly
The antenna is positioned or connected poorly.
Check the antenna connection and adjust its position.
Attach an external aerial if necessary.
The signal strength of the radio station is too weak. Tune to the station manually.
No stations have been preset or preset stations have
been cleared (when tuning by scanning preset channels).
Preset some radio stations, see page 35 for details.
The remote control
doesn’t work well /
at all
The remote is not pointed directly at the unit. Point the remote directly at the unit.
The remote is too far from the unit. Use the remote within 23 feet (7m) of the DVD receiver.
There is an obstacle in the path between the remote
control and the unit.
Remove the obstacle.
The battery in the remote control is at. Replace the battery with new ones.
41


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