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Troubleshooting
If you have problems operating this product, refer to this section. The most common problems are
listed below, along with likely causes and solutions. If a solution to your problem cannot be found
here, contact your dealer or the nearest authorised Pioneer service facility.
Problems with the AV screen
Symptom Cause Action (Reference)
CD or DVD playback is not pos-
sible.
The disc is inserted upside down. Insert the disc with the label upward.
The disc is dirty. Clean the disc.
The disc is cracked or otherwise da-
maged.
Insert a normal, round disc.
The files on the disc are in an irregu-
lar file format.
Check the file format.
The disc format cannot be played
back.
Replace the disc.
The loaded disc is a type this pro-
duct cannot play.
Check what type of disc it is. (Page 138)
The screen is covered by a cau-
tion message and the video can-
not be shown.
The handbrake lead is not con-
nected or applied.
Connect the handbrake lead correctly, and
apply the handbrake.
The handbrake interlock is acti-
vated.
Park your vehicle in a safe place and apply
the handbrake.
No video output from the con-
nected equipment.
The AV Input setting is incorrect. Correct the settings. (Page 91)
The audio or video skips. This product is not firmly secured. Secure this product firmly.
No sounds are produced.
The volume level will not rise.
Cables are not connected correctly. Connect the cables correctly.
The system is performing still, slow
motion, or frame-by-frame playback
with DVD-Video.
There is no sound during still, slow motion, or
frame-by-frame playback with DVD-Video.
The system is paused or performing,
fast reverse or forward during the
disc playback.
For the media other than music CD (CD-DA),
there is no soun d on fast reverse or forward.
The icon 9 is displayed, and op-
eration is impossible.
The operation is not compatible
with the video configuration.
This operation is not possible. (For example,
the DVD playing does not feature that angle,
audio system, subtitle language, etc.)
The picture stops (pauses) and
this product cannot be oper-
ated.
The reading of data is impossible
during disc playback.
Stop playback once, then restart.
The picture is stretched, with an
incorrect aspect ratio.
The aspect setting is incorrect for
the display.
Select the appropriate setting for that image.
(Page 117)
A parental lock message is dis-
played and DVD playback is not
possible.
The parental lock is on. Turn the parental lock off or change the level.
(Page 118)
The parental lock for DVD play-
back cannot be cancelled.
The code number is incorrect. Input the correct code number. (Page 118)
Engb
131
Appendix
Appendix
Appendix
131


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