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286 Pinnacle Studio
unplugged, and vice- versa. You may have to set the webcam up in the same way every
time you launch Studio.
5 Download and reinstall hardware drivers: During the Studio software launch process
we do check that you have a DirectX compatible graphics and sound card. Download
and reinstall the latest version of the driver for the graphics card that is on your system. If
you need assistance with this step, please contact the graphics card manufacturer.
6 End background tasks: There are a couple ways to accomplish this. One is to use start-
up management software to assist in eliminating unnecessary programs that launch on
Windows start- up. Many shareware and freeware programs of this type have been
created. Use an Internet search engine such as Google or Yahoo to search for ‘startup
managers’. We don’t endorse any particular one, but recommend you try a couple to see
which one works best for you.
Alternatively, you can also use the Microsoft System Configuration Utility (msconfig),
which is part of Windows, to disable start-up programs.
Whichever route you take, we recommend disabling all programs and then re-enabling
them one at a time until the conflicting program is located.
7 Reinstall: If all of the above fail, you may want to try uninstalling Pinnacle Studio from
the Control Panel “Programs and Features” list. Once it is uninstalled, reinstall
Pinnacle Studio and try launching again.
296


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