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382 Pinnacle Studio User Guide
Contacting support
Learn about all of your support options on our website:
www.pinnaclesys.com/support
Most common issues are already documented in our Knowledgebase
and we encourage you to use these options first. To search the support
Knowledgebase effectively, please include the name of the product in
your query.
Forums
Please visit our discussion forums to join the conversation on Pinnacle
Studio. Scroll down the forum list to find the forum in your language:
go.pinnaclesys.com/forums
Top support issues
The remainder of this chapter draws on some of the knowledge-base
articles most consulted by users. The text presented here may be less
detailed or current than that provided on-line. For the full text available
under each document ID, please refer to the on-line knowledge base.
Compatibility with past content
Document ID 384211
Much, but not all, of the additional creative content from previous
versions Pinnacle
Studio can be used directly in the current version of
Pinnacle
Studio, as can many content offerings from third-party
providers. Some of these are included in the product itself. A few of the
third-party content packages require a paid upgrade to work with
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