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Standard and micro hearing systems
User Guide
2
1. Welcome 4
2. Important information:
Please read before operating your hearing
system for therst time 6
Hazard warnings 6
Information on product safety 8
3. Hearing system description 10
4. Step-by-step instructions for using
the hearing system 15
Step 1. Getting to know your hearing system 15
Step 2. Battery preparation 17
Step 3. Inserting the battery 17
Step 4. Turning on the hearing system 18
Step 5. Inserting the hearing system 19
Step 6. Adjusting the volume control
behind the ear 25
Step 7. Selecting the hearing program
behind the ear 26
Contents
3
Step 8. Removing the hearing system 27
Step 9. Turning off the hearing system 29
Step 10. Changing the battery 30
Step 11. Changing the battery in hearing
systems with a secured battery compartment 30
5. Care and maintenance 33
6. Troubleshooting 35
7. Wireless accessories and FM systems 36
8. Service and warranty 38
9. Information and explanation of symbols 39
4
1. Welcome
Your new hearing system is a premium Swiss quality
product. It was developed by Phonak, one of the
world‘s leading companies in hearing technology. Your
hearing system offers the most modern digital hearing
technology currently available on the market.
Phonak has implemented this hearing technology into
hearing systems that are simple and easy to use. Many
automatic functions offer maximum sound quality,
the highest speech clarity, and optimal hearing comfort
in almost all hearing situations. We are convinced
that the outstanding performance of your hearing system
will provide valuable benefits to your daily life.
Please read these user instructions thoroughly in order
to benefit from all the possibilities your new hearing
system has to offer. With proper use and care, you will
be able to enjoy your hearing system for many years
to come.
5
If you have any questions, please consult your hearing
care professional.
Phonak - life is on www.phonak.com
0459
6
Please read the information on the following pages
before using your hearing system.
2.1 Hazard warnings
Use only hearing systems that have been specially
programmed for you by your hearing care professional.
Other systems may be ineffective and may, in
certain cases, damage your hearing.
Changes or modifications to the hearing system
that were not explicitly approved by Phonak are
not permitted. Such changes may damage your ear
or the hearing system.
Hearing system batteries are toxic if they are
swallowed! Keep out of reach of children and pets.
If batteries are swallowed, consult your physician
immediately!
2. Important information
7
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the
ear. In the unlikely case that the dome does get stuck
in your ear canal, it is strongly recommended to
see a physician for safe removal.
Hearing programs in the directional microphone
mode reduce background noises. Please be aware
that warning signals or noises coming from behind,
e. g. cars, are partially or entirely suppressed.
The hearing system contains small parts which can
be swallowed by children.
External devices may only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved
by Phonak AG.
8
2.2 Information on product safety
Never immerse your hearing system in water!
Protect it from excessive moisture. Always remove
your hearing system before showering, bathing,
or swimming.
Protect your hearing system from heat (never leave
it near a window or in the car.) Never use a micro-
wave or other heating devices to dry your hearing
system. Ask your hearing care professional about
suitable drying methods.
When you are not using your hearing system,
leave the battery compartment open so that any
moisture can evaporate. Make sure that you
always completely dry your hearing system after
use. Store the hearing system in a safe, dry and
clean place.
2. Important information
9
Do not drop your hearing system! Dropping onto a
hard surface can damage your hearing system.
Always use new batteries for your hearing system.
You can return used batteries to your hearing care
professional.
Remove the battery if you are not using your hearing
system for a long period of time.
X-ray radiation (e. g. CT scans, MRI scans) may
adversely affect the correct functioning of your
hearing systems. We recommend that you
remove them before undergoing X-ray procedures
and keep them outside the room.
Do not use your hearing system in areas where
electronic equipment is prohibited.
10
The following user instructions describe three hearing
system models: The standard hearing system, the
micro and micro Petite hearing system.
The hearing systems can be adapted with a variety of
earmolds.
On the following pages use the labeled drawings to
identify the hearing system and the earmold that
you use.
Your hearing care professional will tell you what size
of battery you need for your hearing system.
3. Hearing system description
11
Standard model
Option A: with classic earmold
a Battery compartment with ON/OFF switch
b Volume control
c Program switch
d Microphone input with Wind and Weather Protector
e Hook/sound output
f Hearing Tube
g Classic earmold
a
b
c
d
e
g
f
12
3. Hearing system description
h
i
j
k
Standard model
Option B: with dome Option C: with SlimTip
f Hearing Tube
h Earmold: Dome
i Retention
j Earmold: SlimTip
k Removal handle
f f
13
micro / micro Petite model
Option A: with classic earmold
a Right or left indicator (right=red, left=blue),
placed in the battery compartment
b Program switch*
c Battery compartment with ON/OFF switch
d Microphone input with Wind and Weather
Protector
e Hook/sound output
f Hearing tube
g Classic earmold
*Only available for micro model
d
b
c
f
g
e
a
14
micro / micro Petite model
Option B: with dome Option C: with SlimTip
f Hearing Tube
h Earmold: Dome
i Retention
j Earmold: SlimTip
k Removal handle
f
h
i
f
j
k
3. Hearing system description
15
The following chapter provides step-by-step instructions
on how to use your hearing system. Please follow
these steps carefully. In the drawings, the parts that
are particularly important for each step are shown
in green.
Step 1. Getting to know your hearing system
Take the hearing instrument in your hand and try out
the hearing system controls. This will make it easier
for you to feel and operate the controls later on when
wearing the hearing system.
4. Step-by-step instructions for using
the hearing system
16
To increase the volume, press the volume control
upwards. To decrease the volume, press the volume
control downwards (Fig. 1a) (for standard models
only, the micro model does not have a volume control).
In order to change a hearing program, press the program
switch displayed (Fig. 1b).
Fig. 1a
Fig. 1b
4. Using the hearing system
Decrease volume
Increase volume
17
Step 2. Battery preparation
Remove the protective foil from the new battery (Fig. 2).
Wait for two minutes before inserting to activate the
battery.
Step 3. Inserting the battery
Take the hearing system in your hand (Fig. 3a) and
open the battery door. Insert the battery so that you
see the + symbol on the battery (Fig. 3b).
Fig. 2
Fig. 3a Fig. 3b
18
Step 4. Turning on the hearing system
Switch on the hearing system by closing the battery
compartment (Fig. 4).
Open and close the battery compartment gently
and carefully.
Check if you feel resistance when closing the
battery compartment. Check to make sure the
battery is correctly inserted and in the correct
direction. If the battery is inserted the wrong
way, the hearing system will not work and the
battery compartment can be damaged.
Fig. 4
4. Using the hearing system
19
The hearing system is now switched on. It can take up
to 15 seconds before it starts.
(When you wear the hearing system, you will hear an
acoustic signal).
Step 5. Inserting the hearing system
This step shows you how to correctly insert the hearing
system. The instructions apply for standard, micro
and micro Petite models of hearing systems. The type of
earmold determines how the hearing system is inserted.
Each hearing system is individually programmed
for your right or left ear. For therst step identify
right and left so you will be able to insert your
hearing system in the correct ear.
20
Step 5.1 Identifying the hearing systems for the
right and left ear
Color indicator:
right = red
left = blue
Fig. 5a:
Standard hearing system
Fig. 5c:
micro Petite hearing system
Fig. 5b:
micro hearing system
4. Using the hearing system
21
Step 5.2 Inserting the hearing system with
classic earmold
With your right hand, take your earmold for the right
ear (red mark on the hearing system, see step 5.1)
between your thumb and forefinger (Fig. 5d).
Take the earmold up to your ear (Fig. 5d). Place the ear
canal part of the earmold into your ear canal (see the
part circled in green, Fig. 5d). Next place the hearing
system behind your ear (Fig. 5e). Then insert the upper
part of the earmold into the upper part of the bowl of
your ear (Fig. 5f).
Fig. 5d Fig. 5fFig. 5e
22
If you have problems inserting the hearing system, use
your other hand to gently pull your earlobe downwards.
This opens the ear canal a little more and you can
rotate the earmold until it fits correctly.
Check the fit by running your finger over the bowl of
the ear. You know it fits correctly if, when doing so, you
feel the contour of the bowl of the ear and not the
hearing system (Fig. 5g). In the beginning, please use a
mirror to check.
You have now successfully inserted the right hearing
system. Now insert your left hearing system in the
same way (marked in blue, see step 5.1).
Fig. 5g
4. Using the hearing system
23
Step 5.3 Inserting the hearing system with a dome
With your right hand, place the right hearing system
(red mark on the hearing system, see step 5.1) behind
your right ear (Fig. 5h). Place the hearing tube between
your thumb and forefinger. Insert the dome deep enough
into the ear canal so that the hearing tube lies flat on
your ear (Fig. 5i). If your hearing system has a retention
cord, then press it into the bowl of the ear in order to
retain the dome in the ear canal (Fig. 5j).
Fig. 5h Fig. 5i Fig. 5j
24
If you have problems inserting the hearing system, use
your other hand to gently pull your earlobe downwards.
This opens the ear canal a little more and you can
rotate the dome until it fits correctly.
You have now successfully inserted the right hearing
system. Now insert your left hearing system in the same
way (marked in blue, see step 5.1).
Step 5.4 Inserting the hearing system with a SlimTip
Follow the instructions in Step 5.3, as this procedure
is identical.
4. Using the hearing system
25
Step 6. Adjusting the volume control behind the ear
To increase the volume (only possible for standard
models, the micro models do not have a volume control),
press the volume control upwards. To decrease it, press
the volume control downwards using your forefinger.
Use your thumb to lightly support the hearing system
(Fig. 6).
Fig. 6
Increase volume
Decrease volume
26
Step 7. Selecting the hearing program behind the ear*
In order to select or change a hearing program with the
standard hearing system, press the program switch
displayed in (Fig. 7a). For micro hearing systems, press
the program switch displayed in (Fig. 7b).
If you press it again, you change to the next program.
A signal indicates the change.
A signal tone can only be easily heard if you have turned
on the hearing system and you are wearing it correctly
behind the ear.
*Only available for standard and micro models
Fig. 7a: Standard model Fig. 7b: micro model
4. Using the hearing system
27
Step 8. Removing the hearing system
Step 8.1 Removing the hearing system with classic
earmold
Take the hearing system behind your ear (do not
touch the tube!) and lift it above the upper part of
your ear and then gently let go (Fig. 8a).
Use your thumb and forefinger to grasp the earmold
in your ear (not the tube!) and gently remove it from
your ear (Fig. 8b).
Fig. 8a
Fig. 8b
27


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