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Ursachen Maßnahme
Beim Telefonieren hört mich mein Gesprächspartner schlecht.
J Die Mikrofonönungen Ihres
EasyCall werden
möglicherweise verdeckt.
J Die Umgebungsgeräusche sind
vielleicht zu laut.
Ich spiele über den Musik-Player meines Mobiltelefons Musik ab,
kann diese aber nicht über EasyCall hören.
J EasyCall überträgt nur
Telefongespräche und keine
anderen Audiosignale.
Bei Video-Telefonaten (über Skype) wird der Ton ständig
unterbrochen.
J Der Abstand zwischen EasyCall
und den Hörgeräten darf
maximal 25 cm betragen. Sie
können nicht gleichzeitig auf
den Bildschirm schauen.
J Stellen Sie sicher, dass die
Mikrofonönung nicht durch
Ihren Körper, Ihre Kleidung
oder Schmutz bedeckt wird.
J Führen Sie den EasyCall näher
an Ihren Mund heran.
J Bitten Sie Ihren Gesprächs-
partner, die Lautstärke an
seinem Telefon zu erhöhen.
J Verwenden Sie für Musiküber-
tragungen Phonak ComPilot
oder ComPilot Air Streamer.
J Skype oder andere VoIP
Dienste können für
Sprachanrufe verwendet
werden. Deaktivieren Sie
den Video-Modus.
7. Fehlerbehebung
38


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